Zaire Registre
Miami,FL
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hospitality Worker
Country Club Of Louisiana
05.2022 - Current
- Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Trained new staff members on proper customer service and hospitality policies.
- Implemented effective time management strategies during high-volume periods which resulted in reduced wait times and increased guest satisfaction.
- Communicated with customers to promptly resolve complaints and address inquiries.
Receptionist
St. Clair Financial Service
12.2019 - 05.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Pursuing Bachelor Degree - Mass Communications
Southern University And A & M College
Baton Rouge, LA05.2026
Skills
Teamwork and Collaboration
Customer Service
Problem-Solving
Multitasking
Problem-solving skills
Organizational Skills
Relationship Building
Team building
POS System Operation
Phone and Email Etiquette
Certification
- Autodesk Certified Professional (ACP)
- Microsoft Certified, Dynamics 365 Fundamentals – Microsoft.
Timeline
Hospitality Worker
Country Club Of Louisiana
05.2022 - Current
Receptionist
St. Clair Financial Service
12.2019 - 05.2021
Pursuing Bachelor Degree - Mass Communications
Southern University And A & M College
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