Summary
Work History
Education
Skills
Timeline
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Zaire Richard

Las Vegas,NV

Summary

Dedicated mail handler with proven expertise at USPS, excelling in efficient mail sorting and delivery. Demonstrated exceptional customer service and problem-solving skills, ensuring timely and secure handling of packages. Recognized for maintaining high standards of workplace safety and confidentiality while consistently meeting tight deadlines.

Work History

Mail Handler

USPS
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained a clean and organized workspace to facilitate efficient mail handling processes.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.
  • Maximized workplace safety with proper handling techniques for heavy or oversized packages.
  • Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
  • Maintained high level of confidentiality with mail items in line with regulations.
  • Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
  • Demonstrated versatility by adapting to a variety of different mail handling situations, such as working with oversized packages or managing high volumes during peak periods.
  • Labeled, weighed and processed mail and packages for efficient distribution.
  • Inspected mail for damages and took appropriate action to deliver in good condition.
  • Improved mail processing efficiency by sorting and organizing incoming and outgoing mail accurately and promptly.
  • Maintained clean and organized mail room to promote safety and efficiency.
  • Enhanced customer satisfaction, addressing inquiries regarding mail status or issues in a professional manner.
  • Processed incoming shipments for distribution, ensuring timely delivery to correct recipients.
  • Ensured secure handling and confidentiality of sensitive mail, protecting customer privacy.
  • Processed incoming and outgoing mail in accordance with postal regulations.
  • Attached identification materials to packages and envelopes for delivery tracking and sorting.
  • Upsold postal services like insurance and tracking.

Mail Carrier

UPS
  • Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
  • Utilized advanced knowledge of local streets, neighborhoods, routes for optimal navigation while minimizing delays in delivery timeframes.
  • Displayed professionalism when interacting with customers at their homes or businesses while delivering their mail promptly and courteously every day.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Handled mail and packages with care to prevent damage during delivery.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Enhanced customer satisfaction with timely and accurate mail delivery to both residential and commercial addresses.
  • Helped maintain a clean work environment in the post office facility by participating in regular cleaning tasks as needed.
  • Coordinated with postal office team to manage undeliverable mail, ensuring timely resolution of delivery issues.
  • Reduced incidence of lost or damaged mail by implementing careful handling procedures.
  • Achieved recognition for perfect attendance, showcasing commitment to daily mail delivery responsibilities.
  • Maintained accurate records of deliveries and attempted deliveries, supporting postal service accountability.
  • Adapted to varying weather conditions to ensure uninterrupted mail service.
  • Employed GPS and other navigational tools to find shortest routes to locations.
  • Utilized mail processing machines in weighing, stamping and processing mail items.

Education

Del Sol
Las Vegas, NV
06.2020

Skills

  • Handling and sorting mail
  • Team collaboration
  • Problem-solving skills
  • Workplace safety
  • Mail sorting
  • Deadline oriented
  • Package handling
  • Loading and unloading
  • Mail distribution
  • Distribution services
  • Route management
  • Confidentiality awareness
  • Shipment preparation
  • Mail delivery
  • Lifting techniques
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Dependability
  • Active listening
  • Decision-making
  • Self motivation
  • Professionalism
  • Record keeping

Timeline

Mail Handler

USPS

Mail Carrier

UPS

Del Sol
Zaire Richard