Zaire Ruffin
Newark,NJ
Summary
Quick-thinking Police Officer skilled in assessing risks and making critical decisions under pressure. Trained in crisis management, defensive tactics and appropriate use of different techniques. Dedicated to minimizing use of force and maximizing positive outcomes. Reliable Police Officer dedicated to saving lives, increasing community safety and decreasing crime rates. Bring considerable street-level policing to protecting citizens. Dedicated to maintaining public safety through proactive community engagement. Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about policing and leadership skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Police Officer
Emory University
10.2024 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced campus safety by conducting regular patrols and monitoring security systems.
- Supported a positive campus atmosphere by engaging with students, faculty, staff, and visitors in a respectful and approachable manner.
Police Officer
Newark Police Division
12.2021 - 04.2023
- Assigned to the Community Focus Unit for community relations and crime suppression
- Responded to calls for service as a patrolman
- Conducted all police functions such as making arrests, traffic stops, issuing summonses, foot patrols, and criminal investigations
- Developed strong relationships with community members.
- Patrolled assigned areas to detect and prevent criminal activity.
- Maintained safe and secure environments for court proceedings.
- Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
- Advised citizens on safety precautions and preventive measures against crime.
- Diffused active disturbances with de-escalation techniques, compassion and combat skills.
- Executed law enforcement patrol functions in assigned locations for extended periods of time.
Correctional Police Officer
Essex County Corrections
11.2021 - 12.2021
- Assigned to the training division and various positions throughout the Essex County jail complex
- Utilized problem-solving skills to resolve conflicts
- Assessed inmate behavior and enforced disciplinary rules
- Conducted security searches and pat-downs.
- Partnered with team members to implement service initiatives and achieve team objectives.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Enforced rules concerning visitation rights among family members and friends of incarcerated individuals.
Security Officer
Global Elite Group
05.2021 - 11.2021
- Security operations for United Airlines at EWR Airport
- Utilized strong communication skills
- Patrolled premises regularly
- Performed routine checks for security breaches
- Performed routine checks of fire alarms, door locks, lighting systems, and surveillance equipment.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Identified suspicious activity to determine appropriate response.
- Responded to alarms and conducted investigations as required.
- Reported safety hazards for remediation response.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Enforced access control measures in accordance with established procedures.
- Maintained accurate logs of all security related activities.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
Baggage Handler
OmniServ LLC
11.2018 - 01.2020
- Responsible for handling luggage up to 70 pounds or more, handling odd sizes and luggage removal from carousels
- Exercised good communication skills with colleagues
- Liaised with ground staff, pilots, flight attendants, and other personnel
- Provided assistance to passengers regarding lost or misplaced luggage items
- Accurately identified luggage tags.
- Safely transfered baggage from aircraft to collection areas.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Conducted routine inspections of baggage belts, conveyors and ramps for proper functioning.
- Organized and stowed luggage in appropriate compartments.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
Shop Steward
32BJ SEIU
02.2019 - 05.2019
- Facilitated communication between union representatives and management
- Researched case law related to labor disputes
- Maintained up-to-date knowledge of applicable laws
- Negotiated terms of collective bargaining agreements
- Attended New Organizer Training Program.
- Investigated employee grievances and recommended appropriate actions based on collective bargaining terms.
- Participated in contract negotiations between employers and unions.
- Resolved conflicts between management and employees in an amicable fashion.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Mediated or arbitrated discussions between parties in cases of labor disputes.
- Organized and updated schedules to optimize coverage for expected customer demands.
VBC Handler/Baggage Handler
ABM Aviation
11.2017 - 11.2018
- As a VBC handler, responsible for scanning luggage and placing it on the conveyor belt
- Baggage Handler responsible for handling luggage up to 70 pounds or more, handling odd sizes and luggage removal from carousels
- Troubleshot minor issues with equipment
- Assisted with training new employees
- Resolved customer complaints quickly
- Provided excellent customer service.
- Educated customers on special pricing opportunities and company offerings.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Responded politely to passenger complaints regarding ticketing and baggage handling.
- Operated various computer programs related to customer service operations.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
Education
High School Diploma -
Paulo Freire Charter High School
Newark, NJ01.2016
Skills
- Community Engagement
- Community Relations
- Cross-Functional Communication
- De-Escalation Techniques
- Report Writing
- Passenger Assistance
- Problem-Solving
- Detail Oriented
- Grievance Management
- Contract Negotiation
- Risk Management
- Complaint Handling
- Time Management
- Leadership
- Task Prioritization
- Computer Skills
- Teamwork and Collaboration
Certification
- Peace Officer Standards and Training (POST) Certification - State POST Boards.
Timeline
Police Officer
Emory University
10.2024 - Current
Police Officer
Newark Police Division
12.2021 - 04.2023
Correctional Police Officer
Essex County Corrections
11.2021 - 12.2021
Security Officer
Global Elite Group
05.2021 - 11.2021
Shop Steward
32BJ SEIU
02.2019 - 05.2019
Baggage Handler
OmniServ LLC
11.2018 - 01.2020
VBC Handler/Baggage Handler
ABM Aviation
11.2017 - 11.2018
High School Diploma -
Paulo Freire Charter High School