Zairia Buchanan
Dallas
Summary
Reliable professional with 10 years of combined experience in the service industry, childcare, and personal assistance. Highly motivated to pursue a full-time guest service position and continue cultivating a growing passion for hospitality. Currently bartending in Downtown McKinney and seeking opportunities in the Dallas area following a recent move.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Bartender
Arcade 92 Bar and Retro Gaming
McKinney
06.2025 - Current
- Developing strong foundational bartending skills in a fast-paced, high-energy environment.
- Trained in proper bar etiquette and customer service, with hands-on experience crafting a variety of house cocktails, pouring drafts, and maintaining a clean, organized bar.
- Responsible for greeting guests, processing orders at the register, and ensuring a welcoming and enjoyable experience for all patrons.
Childcare Provider (Private Nanny)
Care.com
Dallas
04.2015 - 11.2022
- Provided consistent, high-quality care for children ranging from infancy to early adolescence.
- Managed daily routines including meals, school drop-offs/pickups, homework help, and engaging age-appropriate activities.
- Built strong, trusting relationships with families while promoting a safe, nurturing environment.
- Developed excellent communication, multitasking, and problem-solving skills through a decade of hands-on, independent work.
Barista/Cashier
Tiki Loco
Dallas
10.2018 - 03.2020
- Prepared a wide variety of vegan beverages including espresso-based drinks, cold brews, and fresh smoothies in a fast-paced, high-volume cafe located on Elm Street in the heart of Deep Ellum.
- Delivered exceptional customer service to a diverse local clientele, maintaining efficiency and accuracy during peak hours.
Front Desk Receptionist
Dallas Stars Hockey Club
Richardson
05.2016 - 03.2018
- First point of contact at a busy public ice rink, assisting with skate rentals, check-ins, and scheduling for hockey players, figure skaters, and public skaters.
- Handled customer inquiries and supported daily front desk operations.
Education
Bachelor of Arts - Psychology
Houston Community College/Texas Tech
Remote, TX 05.2023 - 08.2027
Skills
- Bar Operations
- Upselling techniques
- Customer relationship management
- Phone Etiquette
- Personal Assistance
- Cash Handling
- Engaging personality
- Anticipating guest needs
Certification
- Food Handler Certification
- TABC Certification
Languages
English, Fluent
Timeline
Bartender
Arcade 92 Bar and Retro Gaming
06.2025 - Current
Bachelor of Arts - Psychology
Houston Community College/Texas Tech
05.2023 - 08.2027
Barista/Cashier
Tiki Loco
10.2018 - 03.2020
Front Desk Receptionist
Dallas Stars Hockey Club
05.2016 - 03.2018
Childcare Provider (Private Nanny)
Care.com
04.2015 - 11.2022