Zaiynab Rose
Vet Assistant
North Las Vegas,NV
Summary
Dedicated veterinary assistant with hands-on experience at Tropicana Animal Hospital, focusing on animal care and client relations. Proven track record of enhancing customer service through strong communication skills and empathy. Expertise in maintaining accurate records and collaborating with teams to ensure animal safety and support during veterinary procedures.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Kennel Assistant
Tropicana Animal Hospital
Las Vegas
06.2025 - Current
- Fed and monitored animals according to specific dietary needs.
- Cleaned and sanitized animal enclosures to maintain a safe environment.
- Assisted veterinarians during examinations and treatments of pets.
- Handled medication administration for animals as directed by staff.
- Observed animal behavior and reported changes to the veterinary team.
- Provided companionship and socialization for animals in care facilities.
- Engaged with pet owners, answering questions about services and procedures.
- Washed and disinfected animals' food and water bowls each day.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
Crets
Amazon
North Las Vegas
07.2022 - Current
- Identified needs of customers promptly and efficiently.
- Provided guidance to team members on how to handle difficult customer situations involving product returns.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Triaged products for functionality and assessed visible conditions to determine resale eligibility.
- Inspected damaged goods prior to disposal or return to vendor.
- Maintained accurate records of all returns processed in accordance with company policies and procedures.
- Cleaned and disposed of boxes and packing material to maintain general housekeeping.
- Reported discrepancies or product damages to maintain accuracy and efficiency goals.
Team Member
McDonald's Restaurant
Las Vegas
03.2019 - 10.2021
- Assisted customers with product selection and ordering process.
- Resolved customer issues promptly in a professional manner.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Monitored expiration dates on food items for freshness assurance.
- Analyzed key performance indicators to identify effective strategies.
Education
Some College (No Degree) - Vet Assistant
Pima Medical Institute
Las Vegas, NV08-2025
High School Diploma -
Acceleration Academy
Las Vegas, NV06-2024
Skills
- Veterinary procedures
- Animal care
- Record keeping
- Customer service
- Team collaboration
- Inventory management
- Organization and time management
- Multitasking
- Decision-making
- Good Telephone Etiquette
- Active listening
- Veterinary assistance
- Communication skills
- Empathy for animals
- Teamwork and collaboration
Education and Training
other,other
Certification
- Vet Assistant Certificate
Timeline
Kennel Assistant
Tropicana Animal Hospital
06.2025 - Current
Crets
Amazon
07.2022 - Current
Team Member
McDonald's Restaurant
03.2019 - 10.2021
Some College (No Degree) - Vet Assistant
Pima Medical Institute
High School Diploma -
Acceleration Academy