Zak Fleischman
Ames,IA
Summary
Hardworking student pursuing bachelor's degree in Computer science with a minor in Cyber Security. Actively pursuing practical experience with opportunity to build career foundation in developmental security. Positive and excited team player possessing self-directed and enthusiastic nature.
Overview
2
2
years of professional experience
Work History
System Support Intern
West Bank
05.2022 - 07.2023
- Assisted end users in identifying and resolving problems in a timely manner.
- Assisted in system wide PC refresh: Imaging PC's, helping users back up data and import data onto new PC.
- Worked well in a team setting, providing support and guidance.
- Answered and directed telephone calls to correct staff member.
Teller
West Bank
05.2021 - 07.2022
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Maintained friendly and professional customer interactions.
Education
Bachelor of Science - Computer Science
Iowa State University
Ames, IA (3.8 GPA)12.2024
Associate of Science - Computer Science
Des Moines Area Community College
05.2022
Skills
- Java
- Python
- Documentation Support
- Support Users
- Troubleshooting
- Performance Analysis
Timeline
System Support Intern
West Bank
05.2022 - 07.2023
Teller
West Bank
05.2021 - 07.2022
Bachelor of Science - Computer Science
Iowa State University
Associate of Science - Computer Science
Des Moines Area Community College