Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zak Harris

Gardendale,AL

Summary

Proven track record in enhancing operational efficiency and customer satisfaction at Xanterra Parks & Resorts, demonstrating exceptional data entry and relationship-building skills. Spearheaded a team to improve productivity by 20%, leveraging expertise in work planning and prioritization. Excelled in schedule coordination and team oversight, ensuring project milestones were consistently met.

Overview

7
7
years of professional experience

Work History

Room Coordinator (RC)

Xanterra Parks & Resorts
04.2022 - 11.2023
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.

Security Officer

Allied Universal Security Services
01.2023 - 04.2023
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.

Room Attendant

Xanterra Parks & Resorts
08.2021 - 04.2022
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.

Server

Wintzell'S Oyster House
09.2019 - 11.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Oyster Shucker

Wintzell'S Oyster House
09.2019 - 07.2021
  • Reduced waste by accurately portioning condiments and garnishes for each serving of oysters.
  • Streamlined the shucking process by implementing an effective workflow system, increasing overall productivity.
  • Actively participated in team meetings, providing valuable feedback for continuous improvement efforts within the restaurant operation.
  • Demonstrated excellent knife skills and knowledge of various oyster types for proper shucking techniques.

Truck Driver

CRST Expedited
03.2017 - 11.2018
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.

Education

High School Diploma -

Homewood High School
Homewood, AL
05.2015

Skills

  • Customer Service
  • Data Entry
  • Work Planning and Prioritization
  • Relationship Building
  • Discretion and Confidentiality
  • Schedule Coordination

Timeline

Security Officer

Allied Universal Security Services
01.2023 - 04.2023

Room Coordinator (RC)

Xanterra Parks & Resorts
04.2022 - 11.2023

Room Attendant

Xanterra Parks & Resorts
08.2021 - 04.2022

Server

Wintzell'S Oyster House
09.2019 - 11.2021

Oyster Shucker

Wintzell'S Oyster House
09.2019 - 07.2021

Truck Driver

CRST Expedited
03.2017 - 11.2018

High School Diploma -

Homewood High School

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Zak Harris