Zak Kach
Wentzville,MO
Summary
Reliable and hardworking professional with diverse experience in customer service, food and entertainment industries, as well as technical HVAC work. Known for strong communication skills, adaptability, and a positive attitude in fast-paced environments. Passionate about delivering excellent service, solving problems efficiently, and contributing to team success. Eager to bring a versatile skill set, high morale, and a commitment to quality to a dynamic workplace.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Alimentation Couche-Tard, Inc.
11.2024 - Current
- Dedicated customer service representative with over three years of experience in the industry.
- Skilled at managing point-of-sale transactions while ensuring a positive customer experience.
- Proficient in maintaining cleanliness and safety standards in a fast-paced work environment.
- Experienced in inventory management, ensuring product availability and minimization of waste.
HVAC Mechanic
Renaud Brothers Heating & Cooling
12.2023 - 07.2024
- Skilled in the installation of commercial and residential HVAC equipment, ensuring compliance with local codes and safety regulations.
- Demonstrated expertise in performing routine maintenance to optimize system performance and extend equipment lifespan.
- Assisted senior technicians with more complicated tasks such as replacing compressors or installing large air handlers.
Guest Experience Specialist
Hilliker Corp
01.2023 - 09.2023
- Skilled in building strong relationships with guests to ensure a welcoming and enjoyable atmosphere.
- Detail-oriented professional committed to maintaining high safety standards while delivering exceptional experiences.
- Experienced in gathering and implementing guest feedback to continuously improve service offerings.
Sales Associate
Marcus Corporation
10.2021 - 11.2022
- Expert in providing exceptional customer service and enhancing the overall guest experience.
- Proven track record of exceeding sales targets and driving revenue growth through effective relationship-building techniques.
- Demonstrated ability to analyze customer needs and provide tailored solutions to optimize their experience.
Education
Bachelors Degree (In Progress) - Certified Financial Planner
University of Missouri
Wentzville, MO05.2025
High School Diploma -
Liberty High School
Columbia, Missouri01.2020
Skills
- Time-management
- Communication
- Problem-solving
- Sales
- Task prioritization
- Independent
Languages
English, Native
Timeline
Customer Service Representative
Alimentation Couche-Tard, Inc.
11.2024 - Current
HVAC Mechanic
Renaud Brothers Heating & Cooling
12.2023 - 07.2024
Guest Experience Specialist
Hilliker Corp
01.2023 - 09.2023
Sales Associate
Marcus Corporation
10.2021 - 11.2022
Bachelors Degree (In Progress) - Certified Financial Planner
University of Missouri
High School Diploma -
Liberty High School
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