Dedicated Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
7
7
years of professional experience
Work History
Office Assistant
A 2 Z Cleaning Services
Myrtle Beach, SC
01.2024 - Current
Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Organized office operations and procedures, such as managing calendars, and scheduling appointments.
Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
Customer Service Representative
Walmart
Myrtle Beach, SC
02.2020 - 12.2023
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Answered inbound calls to facilitate customer service.
Guest Service Clerk
Ocean Crest
Myrtle Beach, SC
06.2017 - 08.2019
Greeted guests, answered questions and provided directions.
Provided prompt and courteous service to all customers.
Assisted guests with check-in and check-out procedures.
Processed guest reservations, registration cards and credit card transactions.