Zakaree Brooks
Amarillo,Texas
Summary
Technician with a proven record at Battery Joe, excelling in battery diagnostics and customer support. With a strong suit in sales no matter the job. Customer service has also been the strongest skill of my resume but far from the only. Recognized for attention to detail and effective communication, I implemented safety protocols and enhanced inventory management, ensuring optimal performance and customer satisfaction. Skilled in equipment maintenance and adept at multitasking in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Technician
Battery Joe
01.2025 - Current
- Conducted battery diagnostics and troubleshooting to ensure optimal performance.
- Assisted customers with product selection and technical support inquiries.
- Maintained accurate inventory records and organized storage areas for efficient access.
- Implemented safety protocols during battery handling and disposal processes.
Sales Agent
Vexus
02.2024 - 01.2025
- Engaged potential clients through effective communication and presentation of product features.
- Developed tailored sales strategies to meet diverse customer needs and preferences.
- Collaborated with team members to enhance customer service processes and improve client satisfaction.
- Conducted market research to identify trends and competitive products, informing sales approach.
- Maintained accurate records of customer interactions using CRM software for streamlined follow-ups.
- Assisted in training new sales agents on product knowledge and sales techniques for improved performance.
- Facilitated regular feedback sessions with management to refine sales tactics and share best practices.
Metal Worker
Scrap Processing Co.
06.2023 - 02.2024
- Fabricated metal components using hand tools and machinery to ensure quality production standards.
- Interpreted blueprints and technical drawings to execute precise cutting and shaping of materials.
- Operated welding equipment to join metals, adhering to safety protocols and specifications.
- Conducted routine maintenance on tools and machinery to maintain operational efficiency and safety.
- Collaborated with team members to optimize workflow and reduce material waste during processing tasks.
- Inspected finished products for defects, ensuring compliance with quality assurance guidelines.
Crew Team Member
SUBWAY®Restaurants
02.2022 - 05.2023
- Delivered exceptional customer service, ensuring positive dining experiences.
- Prepared and assembled sandwiches according to standard recipes and customer specifications.
Order Selector
Affiliated Foods Inc.
06.2021 - 01.2022
- Operated pallet jacks and forklifts to efficiently select and transport orders.
- Followed safety protocols to maintain a secure work environment during order selection.
- Collaborated with team members to streamline processes for improved workflow efficiency.
- Accurately picked items based on packing lists, ensuring consistency in order fulfillment.
Construction Worker
JTL Construction
05.2020 - 05.2021
- Operated heavy machinery including excavators and forklifts to support construction projects.
- Assisted in site preparation by clearing debris and performing excavation tasks.
- Followed safety protocols to maintain a secure work environment for all team members.
Education
High School Diploma - High School Administration
Randall High School
Amarillo, TX05.2021
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Installation and repair
- Maintenance and repairs
- Preventive Maintenance
- Equipment maintenance
- Customer interaction
- Repair services
- Workload management
- OSHA compliance
- Electrical repair
- Tech-Savvy
- Customer rapport
Timeline
Technician
Battery Joe
01.2025 - Current
Sales Agent
Vexus
02.2024 - 01.2025
Metal Worker
Scrap Processing Co.
06.2023 - 02.2024
Crew Team Member
SUBWAY®Restaurants
02.2022 - 05.2023
Order Selector
Affiliated Foods Inc.
06.2021 - 01.2022
Construction Worker
JTL Construction
05.2020 - 05.2021
High School Diploma - High School Administration
Randall High School