ZAKARIA JORDAN

Driven individual skilled in working independently and collaboratively to achieve goals. Thrives in challenging situations to develop solutions and overcome obstacles. Experienced in establishing rapport with customers to provide excellent service. Coachable and excited for learning and development. Keen on attention to detail, repeat business, and quality service. Takes initiative to proactively identify needs and fulfill them without being asked. Coaches team members based on experience and learned lessons within organization.

Experienced beauty professional prepared for this role with comprehensive skills in delivering tailored hairstyling services. Known for enhancing client experience through innovative techniques and consistent quality. Reliable team player who adapts to changing needs and fosters collaborative environment. Proficient in color treatments, cutting, and client consultation.

• Represent company as first point of contact to customer and model company values.
• Welcome guests to establishment with warm greeting and genuine smile.
• Manage inventory and support management with sorting, counting, and display.
• Perform multiple duties across departments based on cross-training and development.
• Process financial sales using Point of Sale (POS) register and handheld devices.
• Provide exceptional service to customers with utmost professionalism and empathy.
• Maintain knowledge of policies, procedures, and best practices of company.
• Manage conflict and solve problems with customers to sustain relationship.
• Establish and encourage positive and productive work environment.
• Recommend products to customers based on their needs and preferences.