Summary
Overview
Work History
Education
Skills
Timeline
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Zakaria Malek

Orlando,FL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

11
11
years of professional experience

Work History

Business Operations Manager

Dairy Queen
08.2021 - Current
  • Streamlined business processes by analyzing current procedures and implementing necessary improvements.
  • Increased overall efficiency by automating repetitive tasks and optimizing workflow.
  • Managed cross-functional teams for successful project completion and timely delivery of products or services.
  • Developed strategic partnerships with key stakeholders, fostering collaboration and driving growth.
  • Implemented cost-saving measures, reducing operational expenses without sacrificing quality or productivity.
  • Oversaw financial management, ensuring accurate forecasting, budgeting, and reporting to support informed decisionmaking.
  • Designed comprehensive training programs to enhance employee skills and boost overall performance.
  • Directed resource allocation, ensuring optimal utilization of personnel, equipment, and facilities in alignment with business goals.

Construction Project Manager

Renove8 General Services
01.2020 - Current
  • Improved project efficiency by streamlining communication between team members and stakeholders.
  • Managed construction projects from inception to completion, ensuring timely delivery and budget adherence.
  • Ensured safety compliance by conducting regular site inspections and implementing necessary corrective actions.
  • Established successful relationships with clients, leading to repeat business and positive referrals.
  • Negotiated contracts with vendors and subcontractors for optimal cost savings on materials and services.

Resort Operations Manager

Rann Riders
01.2013 - 09.2018
  • Implemented quality control systems that boosted overall product consistency and reliability.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

BBA - Business Administration And Management

Valencia College
Kissimmee
07.2015

Skills

  • Budgeting and forecasting
  • Strategic Planning
  • Project Management
  • Sales operations
  • Operations Management
  • Business Workflows
  • Financial data decision-making
  • Accounting Principles
  • Analytical Skills
  • Financial Oversight
  • Staff Management

Timeline

Business Operations Manager

Dairy Queen
08.2021 - Current

Construction Project Manager

Renove8 General Services
01.2020 - Current

Resort Operations Manager

Rann Riders
01.2013 - 09.2018

BBA - Business Administration And Management

Valencia College

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Zakaria Malek