Zakaria Merouane
ME
Summary
Bank manager with 15+ years of experience and audit accounting costumer service experience. Looking to leverage my knowledge and experience and be part of a successful company.
Overview
21
21
years of professional experience
Work History
Claim Analyst
COMMUNITY PARTNERS
01.2021 - Current
- Analyzing and processing claims in accordance with plan provisions
- Developing and maintaining business relationships with customers
- Managing reserve adjustments and payments
- Maintaining compliance with claim routing and inventory control procedures
- Documenting, tracking, and resolving claims projects
- Adhering to fair claims practices
- Assisting the Risk Management Department
- Working with legal and prevention of litigation
Billing & Collection Specialist
COMMUNITY PARTNERS
12.2020 - 01.2021
- Research and work aging for New Hampshire Healthy Families, Amerihealth and Self Pay.
- Review and research payments on transaction grid and in unapplied for New Hampshire Healthy Families, Amerihealth.
- Review and work the New Hampshire Healthy Families and Amerihealth ANSI Reports.
- Review and pull denials for New Hampshire Healthy Families and Amerihealth.
- Work denials and post any zero pays for New Hampshire Healthy Families and Amerihealth.
- Take calls from clients with questions on Self Pay Statements.
- Attends meetings, trainings and events as assigned
- Performs tasks, projects and other duties as assigned
Patient safety
PORTSMOUTH REGIONAL HOSPITAL
11.2018 - 11.2020
- Documentation of nursing-related activities in the medical record.
- Ensure that patients receive quality healthcare and report concerns or incidents.
- Assists in the development and implementation of patient safety programs
Cash posting analyst
PORTSMOUTH REGIONAL HOSPITAL
05.2018 - 08.2018
- Post all payments and adjustments daily
- Maintain required productivity and QA standards
- Balance cash
- Research and/or correct any other cash posting transactions needed
Registrar
PORTSMOUTH REGIONAL HOSPITAL
01.2015 - 08.2018
- Interviewing patients to establish patient accounts and obtain necessary signatures for consents.
- Providing information to patients.
- Collect co-payments, deductible
Sales associate
MACY’S
11.2014 - 05.2015
- Selling anything and everything in the store.
- Selling MACY’S credit card.
Bank branch manager
ATTIJARIWAFABANK
01.2005 - 10.2014
- Prepared a variety of monthly Bank reports, such as audit reports and loan reports.
- Ensured all employees were in compliance with regulatory requirements and policies
- Responsible for the opening and securing of all bank doors and cash vault during daily operations.
- Coached proper sales techniques, service expectations, and compliance guidelines, audit, sales.
Education
Master - business and administration (MBA)
SOUTHERN NEW HAMPSHIRE UNIVERSITY
MANCHESTER, NH01.2020
Bachelor’s degree - business management
HIGHER INSTITUTE OF BUSINESS AND MANAGEMENT (Paris) ESLSCA group
01.2008
Associate degree - banking insurance products advisor
PROFESSIONAL INTITUTE OF APPLIED INFORMATICS AND COMPANY SKILLS
01.2005
high school degree - undefined
ABI BAKR ESSEDIK HIGH SCHOOL
01.2001
Skills
- Exceptional customer service skills
- Speaks fluent English, Arabic and French
- Works well independently, as well as, part of a team
- Excellent multi-tasker
Timeline
Claim Analyst
COMMUNITY PARTNERS
01.2021 - Current
Billing & Collection Specialist
COMMUNITY PARTNERS
12.2020 - 01.2021
Patient safety
PORTSMOUTH REGIONAL HOSPITAL
11.2018 - 11.2020
Cash posting analyst
PORTSMOUTH REGIONAL HOSPITAL
05.2018 - 08.2018
Registrar
PORTSMOUTH REGIONAL HOSPITAL
01.2015 - 08.2018
Sales associate
MACY’S
11.2014 - 05.2015
Bank branch manager
ATTIJARIWAFABANK
01.2005 - 10.2014
Bachelor’s degree - business management
HIGHER INSTITUTE OF BUSINESS AND MANAGEMENT (Paris) ESLSCA group
Associate degree - banking insurance products advisor
PROFESSIONAL INTITUTE OF APPLIED INFORMATICS AND COMPANY SKILLS
high school degree - undefined
ABI BAKR ESSEDIK HIGH SCHOOL
Master - business and administration (MBA)
SOUTHERN NEW HAMPSHIRE UNIVERSITY
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