Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zakariya Jassar

5704 Bingham Dearborn

Summary

Proven leader and skilled technician, adept in mechanical troubleshooting and team leadership, significantly enhanced operational efficiency at United Airlines. Demonstrated exceptional problem-solving abilities and a commitment to safety procedures compliance, driving increased customer satisfaction and team productivity. Experienced in equipment maintenance and repair, consistently delivering results beyond employer expectations.

Overview

5
5
years of professional experience

Work History

Ramp Agent

United Airlines
05.2024 - Current
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.

Business Manager

Gas Station
11.2023 - 05.2024
  • Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.

Supervisor

Detroit Quality Staffing
06.2022 - 11.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Electrical Apprentice

BMU ELECTRIC
01.2021 - 06.2022
  • Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
  • Terminated wiring and connected circuits with correct techniques.
  • Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
  • Pulled EMT and PVC conduit wire according to plans and code requirements.

Car Mechanic

SUN SHINE AUTO CARE
01.2020 - 12.2020
  • Increased customer satisfaction by providing timely and accurate diagnostics for vehicle issues.
  • Maintained a safe and clean work environment, adhering to industry safety standards and regulations.
  • Assisted management in the development of promotional offers or seasonal specials aimed at attracting new business while also retaining existing clientele.
  • Delivered reliable maintenance services by routinely inspecting vehicles and addressing any potential issues proactively.

Education

High School Diploma -

Oak Park High School
Oak Park, MI
06.2021

Skills

  • Mechanical Troubleshooting
  • Building Maintenance
  • Preventive Maintenance
  • Safety Procedures Compliance
  • Team Leadership
  • Problem solving ability
  • Dependable and Responsible
  • Hazardous Materials Handling
  • Equipment Inspection
  • Installation and Repair
  • Equipment Maintenance

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Ramp Agent

United Airlines
05.2024 - Current

Business Manager

Gas Station
11.2023 - 05.2024

Supervisor

Detroit Quality Staffing
06.2022 - 11.2023

Electrical Apprentice

BMU ELECTRIC
01.2021 - 06.2022

Car Mechanic

SUN SHINE AUTO CARE
01.2020 - 12.2020

High School Diploma -

Oak Park High School

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Zakariya Jassar