ZAKARIYA ABDIRASHID ADEN
columbus
Summary
Organized Shift Supervisor with strong leadership skills in managing security teams and enhancing operational efficiency. Experienced in training personnel to uphold safety protocols while maintaining exceptional customer service. Detail-oriented and analytical, with a proven ability to streamline procedures and ensure compliance.
Overview
5
5
years of professional experience
Work History
EXPERIENCE: Patrol Officer
Securitas Security Services USA
columbus
02.2024 - 06.2026
- Monitored premises to ensure safety and security for clients and visitors.
- Conducted regular patrols to deter unauthorized activities on site.
- Responded to radio dispatches regarding disturbances or criminal acts in progress.
- Responded promptly to alarms and incidents, assessing situations effectively.
- Reported suspicious behavior and incidents to management for further action.
- Provided excellent customer service while interacting with clients and guests.
- Maintained detailed logs of daily activities and incidents for record-keeping purposes.
Supervisor
Intercon Security Services
Columbus
04.2021 - 02.2023
- Directed and supervised team of 15 employees in daily operations.
- Managed daily operations to maintain a safe environment for clients and staff.
- Supervised security personnel to ensure compliance with safety protocols.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Coordinated training sessions for new security team members to enhance skills.
- Conducted regular inspections of facilities to identify potential security risks.
- Collaborated with management to develop security policies and guidelines.
Education
Project Management - Construction Management
University of Maine At Presque Isle
Presque Isle, MI12-2026
Skills
- Managing Staffing
- Motivating Staffing
- Expert planner
- Employee training
- Quality assurance
- Listening and following instructions
- Data and Trend Forecasting
- Team Collaboration
- Decision Making
- Health and Safety Procedures
- Analytical Thinking
- Detail-Oriented
- Microsoft Office Suite
- Staff Coaching and Training
- Team leadership
- Customer service
- Safety compliance
- Security operations
- Effective communication
- Relationship building
Timeline
EXPERIENCE: Patrol Officer
Securitas Security Services USA
02.2024 - 06.2026
Supervisor
Intercon Security Services
04.2021 - 02.2023
Project Management - Construction Management
University of Maine At Presque Isle