Zakariye Nur
Roseville,MN
Summary
Dedicated Mental Health Specialist with experience in crisis intervention and behavioral support. Known for adaptability and strong empathy, effectively assisting clients in daily routines and promoting independence while ensuring safety and comfort.
Overview
6
6
years of professional experience
Work History
Mental Health Specialist
MGA Home Healthcare
Nashville, TN
12.2024 - 12.2025
- Conducted crisis intervention techniques to manage challenging behaviors effectively.
- Assisted clients with medication reminders and documented daily care activities
- Helped with grocery shopping and running errands
- Supported clients with walking, transfers, and use of mobility aids
- Maintained client confidentiality and respected privacy at all times
- Assisted with range-of-motion exercises and basic physical activity
- Provided companionship to reduce loneliness and improve emotional well-being
- Helped clients follow daily routines and care plans
- Ensured proper hygiene and infection control practices
- Organized medications and personal items for easy access
- Responded quickly to emergencies and followed proper procedures
- Encouraged independence while offering necessary support
Behavioral Health Technician
Avenue Home Care
Nashville, TN
02.2023 - 10.2024
- Provided direct care and support to individuals with mental health challenges.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Taught clients how to complete basic household chores and prepare food.
- Learned specialized behavior approaches to implement behavioral strategies.
Mental Health Specialist
Tender Care Home Health
Nashville, TN
03.2020 - 11.2022
- Managed challenging behaviors including verbal and physical aggression using calm, patient, and professional responses
- Used de-escalation techniques to reduce conflict and ensure client and caregiver safety
- Responded to behavioral situations with empathy, maintaining client dignity and respect
- Followed behavior support plans and safety protocols when addressing aggressive behaviors
- Redirected clients using positive communication and supportive strategies
- Monitored triggers and reported behavioral changes to supervisors or care teams
Caregiver
BHC Healthcare
Nashville, TN
11.2019 - 12.2020
- Assisted clients with daily living activities including bathing, dressing, grooming, and toileting
- Provided safe medication reminders and ensured adherence to prescribed schedules
- Transported clients to medical appointments, errands, and social activities
- Prepared nutritious meals based on dietary needs and restrictions
- Performed light housekeeping duties such as cleaning, laundry, and organizing living spaces
- Monitored and reported changes in client health, behavior, and mood to family or supervisors
- Assisted with mobility, transfers, and fall prevention
- Maintained a clean, safe, and comfortable environment for clients
Education
Computer Science
Nashville State Community College
Nashville, TN06-2026
Skills
- Anxiety reduction techniques
- Self-esteem building
- Stress management strategies
- Self-harm prevention
- Time management strategies
- Crisis intervention
Languages
English
Native or Bilingual
Timeline
Mental Health Specialist
MGA Home Healthcare
12.2024 - 12.2025
Behavioral Health Technician
Avenue Home Care
02.2023 - 10.2024
Mental Health Specialist
Tender Care Home Health
03.2020 - 11.2022
Caregiver
BHC Healthcare
11.2019 - 12.2020
Computer Science
Nashville State Community College