Zakariyya Lounis
Claremont,CA
Summary
Motivated international business student with a passion for sports and marketing, seeking to contribute to Nike’s innovative culture through an internship. Eager to leverage my customer service experience, leadership in basketball, and global mindset to drive impactful marketing and business strategies.
Overview
8
8
years of professional experience
Work History
Sales and Customer Support Intern
MYX Inc.
01.2022 - Current
- Support product sales and design for major U.S
- Retailers like TJX, Michaels, and Ross Stores
- Provide exceptional customer service to clients, resolving issues and ensuring a smooth sales process
- Collaborate with sales and marketing teams to enhance product presentations and boost customer engagement
Line Cook
The Back Abbey
06.2021 - 10.2023
- Assisted in daily restaurant operations, including customer service and maintaining cleanliness
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
8th Grade Boys’ Basketball Head Coach
El Roble Middle School
12.2021 - 06.2023
- Lead the basketball team, coaching players in teamwork, strategy, and skills development
- Foster a culture of sportsmanship, discipline, and collaboration among student-athletes
- Developed athletes'' skills through personalized coaching, resulting in higher individual achievements.
Mover/Customer Service
4 Seasons Moves
07.2017 - 12.2017
- Helped with loading and unloading cargo, providing excellent customer service to clients during their moves
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
Marketing Intern
InQbrands
06.2016 - 09.2016
- Conducted market research to identify product trends and opportunities
- Analyzed social media platforms to recommend the best channels for product marketing, contributing to the digital marketing strategy
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
Education
Business (Focus: International Business)
Mt. San Antonio College
Walnut, CA10.2024
High School Diploma -
Claremont High School
Claremont, CA06.2019
Skills
- Market research
- Product analysis
- Customer engagement strategies
- learning Spanish
- learning French
- Teamwork
- Discipline
- Customer service
- Problem resolution
- Positive client experience
- Adaptability
- Strong work ethic
- Fast-paced environments
- Customer-oriented environments
- Multicultural perspective
- International travel
- Client Relationship Building
Additional Information
social media links:
instagram: Zb.oe
X: zboe1222
Timeline
Sales and Customer Support Intern
MYX Inc.
01.2022 - Current
8th Grade Boys’ Basketball Head Coach
El Roble Middle School
12.2021 - 06.2023
Line Cook
The Back Abbey
06.2021 - 10.2023
Mover/Customer Service
4 Seasons Moves
07.2017 - 12.2017
Marketing Intern
InQbrands
06.2016 - 09.2016
Business (Focus: International Business)
Mt. San Antonio College
High School Diploma -
Claremont High School
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