Summary
Overview
Work History
Education
Skills
Timeline
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ZAKARY BOLICK

Murfreesboro,TN

Summary

Detail-oriented, interpersonal server with 4 years of food service experience. Able to work under pressure and use good judgment to ensure exceptional customer service. Looking to continue growing my skill set to meet fine dining caliber and get bartending experience.

Overview

5
5
years of professional experience

Work History

Server

Chop House
07.2022 - Current
  • Ensuring guest satisfaction while also balancing teamwork and meal-pacing duties
  • Proficient with POS systems to place orders and manage bills accurately
  • Special attention placed on table setting and manicuring
  • Resolving guest issues quickly and courteously while properly communicating to managers and kitchen staff

Barista

Sweetwaters Coffee & Tea
08.2021 - 08.2022
  • Passed rigorous bar exam in order to work as a Barista
  • Greeted guests promptly and in a friendly manner (and regulars by name)
  • Extensive knowledge of menu and recommended drinks according to preferences
  • Trained new hires in food prep duties and customer service skills
  • Bussed tables and balanced closing duties efficiently while providing quality service

Trainer

Chick-Fil-A
01.2019 - 08.2021
  • Trained & mentored new hires in FOH duties and customer service
  • Worked as window cashier and was in charge of cash payments and ensuring order accuracy
  • Conducted training, and worked in all FOH positions.

Team-Member

Daylight Donuts
01.2019 - 08.2021
  • In charge opening/closing the store & ensuring daily cleaning/inventory checklists were completed before end of shift
  • Largely worked as cashier/barista.

Education

Video & Film Production

Middle Tennessee State University
1301 E Main St, Murfreesboro, TN 37132

Skills

  • Committed to Providing Excellence in Service and Teamwork
  • Special Item Promotion and Appropriate Upselling
  • Cater to Every Guest Individually with Special Requests, Allergies, or Substitutions
  • Has ABC Card
  • Quality Control, Cleanliness, Willing to Go Above and Beyond
  • Wine and Alcohol Knowledge
  • Napkin Folding and Table Setting

Timeline

Server

Chop House
07.2022 - Current

Barista

Sweetwaters Coffee & Tea
08.2021 - 08.2022

Trainer

Chick-Fil-A
01.2019 - 08.2021

Team-Member

Daylight Donuts
01.2019 - 08.2021

Video & Film Production

Middle Tennessee State University

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ZAKARY BOLICK