Zakeia Rotimi, M.A., LPC Associate
Austin
Summary
Compassionate LPC Associate skilled in facilitating structured group programs and individualized sessions for adolescents and adults. Employs evidence-based approaches, including Cognitive Behavioral Therapy and person-centered techniques, to address anxiety, self-esteem, and emotional regulation. Builds strong rapport and customizes curricula to meet diverse client needs while collaborating with schools, families, and community partners to enhance emotional well-being.
Overview
14
14
years of professional experience
Work History
Licensed Professional Counselor
Emora Health Care
10.2025 - Current
- Provided individual and group therapy to support client mental health and wellness.
- Developed personalized treatment plans based on comprehensive client assessments.
- Collaborated with multidisciplinary teams to enhance patient care strategies.
- Provided individual and group counseling to children, adolescents, and adults across school-based, community mental health, private practice, and military support settings.
- Experience supporting at-risk youth and clients presenting with anxiety, depression, stress, anger management concerns, family and relationship challenges, adjustment issues, and life transitions.
- Delivered culturally responsive, strengths-based care to clients from diverse cultural, socioeconomic, and family backgrounds.
Youth Advisor
CARY
Austin, TX
01.2022 - Current
- Facilitated evidence-based groups for middle school and high school students, enhancing skills in anger management, coping, and social-emotional development.
- Provided individual support to at-risk youth, guiding them in identifying triggers, building self-esteem, and practicing positive decision-making.
- Collaborate with teachers, administrators, and families to coordinate support and monitor progress.
- Collaborated with teachers, administrators, and families to coordinate support, ensuring effective monitoring of student progress.
- Build trust and rapport with students by upholding professional standards of confidentiality and mandated reporting.
- Maintain accurate documentation of attendance, progress notes, and behavioral outcomes in compliance with program policies.
Triage Consultant
Pearl Interactive Network
11.2023 - 11.2025
- Acted as the first point of contact for military service members and families seeking EAP support services across counseling, legal, financial, career, and family-related needs.
- Conducted needs assessments and risk screenings to identify presenting issues, ensuring appropriate support for service members and families.
- Conducted needs assessments and risk screenings to identify presenting issues (stress, family conflict, anxiety, depression, deployment adjustment)
- Conducted screenings for non medical counseling to assess for potential concerns like: risk to self, risk to others, domestic violence, child abuse or illegal activities.
- Assessed and acted in crisis intervention and safety assessments
- Followed the Department of Defenses (DoD) protocols for confidentiality and mandatory reporting for service members and their families
- Assessed and intervened in crisis situations, prioritizing safety and well-being of clients.
- Conducted follow-up calls and mandated reporting.
- Researched and provided targeted referrals and resources, enhancing support for participants.
Counseling Intern
Alliance Counseling Works
Austin, TX
05.2024 - 05.2025
- Provided individual counseling to adolescents and adults, integrating Cognitive Behavioral Therapy (CBT), person-centered, and solution-focused techniques.
- Built therapeutic rapport to help clients effectively navigate challenges including anxiety, depression, life transitions, and self-esteem.
- Conducted intake assessments and developed individualized treatment plans while maintaining detailed clinical documentation to ensure compliance with ethical standards.
- Participated in weekly clinical supervision and case consultation to support skill development and ethical practice.
Practicum Student Counselor
St. Edward’s University
Austin, TX
05.2024 - 08.2024
- Provided one-on-one counseling to diverse adolescents and adults, fostering personal growth and resilience under supervision.
- Delivered one-on-one counseling to a diverse population of adolescents and adults under supervision.
- Demonstrated professionalism and empathy in creating a safe and supportive therapeutic environment.
- Cultivated a safe and supportive therapeutic environment through professionalism and empathy, enhancing client engagement and trust.
Community Living Support
YAP Inc
Austin, TX
08.2021 - 01.2022
- Provided comprehensive case management and skills-based interventions to youth in their homes or appropriate community settings
- Enhanced youth's natural supports and strengths, fostering resilience and promoting recovery through targeted interventions
- Actively participated in Wraparound Team meetings as required, collaborating with other team members to enhance participant progress and outcomes
- Effectively communicated participant progress to supervisors, team members, and referring authorities to facilitate coordinated care
- Actively participated in Wraparound Team meetings, collaborating with other team members to enhance participant progress.
- Communicated participant progress to supervisors, team members, and referring authorities, ensuring coordinated care and timely interventions
- Delivered compassionate care to patients while focusing on their individual needs and preferences. to cultivate well-being.
- Tracked clients' health metrics regularly to identify any significant changes. and well-being and noted significant changes.
- Ensured accurate documentation of services and maintained compliance with Texas Medicaid Provider Procedures Manual
- Cultivated trusting caregiver relationships by building and maintaining rapport with clients and family members.
- Conducted regular check-ins with clients to assess their progress and address concerns. and progress report for each client.
Wraparound Facilitator
Integral Care
Austin, TX
04.2019 - 08.2021
- Wraparound Facilitator for the Yes Waiver program, guiding clients through a comprehensive and holistic support system.
- Documented data and updated case records accurately, ensuring compliance with program standards.
- Maintained detailed case histories and reports, providing insights to support case management decisions.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Collaborated with school personnel, parents and mental health providers to maintain a comprehensive and integrated approach to student services.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Facilitated family meetings, enhancing communication and collaboration among family members to address case needs.
- Documented data and completed accurate updates to case records.
Sales Associate
Couch Potatoes
Austin, TX
08.2017 - 03.2019
- Committed to delivering exceptional and transparent customer service, fostering long-lasting relationships, and earning customer trust through honest and knowledgeable interactions.
- Proactively identified and recommended products tailored to individual customer needs and preferences, enhancing overall customer satisfaction
- Demonstrated a comprehensive understanding of sales strategies, store policies, promotions, and security practices, ensuring a seamless shopping experience for customers
- Successfully upsold ancillary products, including insurance options, while skillfully arranging financing solutions to meet customer requirements
- Addressed customer inquiries, providing detailed information about products, features, and benefits
- Responded to customer inquiries about products and services. about sizing, accessories, and merchandise care.
- Addressed customer issues by offering suitable product solutions. by offering relevant products and services.
- Created opportunities for sales growth by identifying potential clients. to achieve and exceed monthly sales goals.
Sales Advisor
Drive Time
06.2016 - 08.2017
- Guided customers through the vehicle purchasing process, providing expert advice and building strong, trust-based relationships
- Assisted customers in securing financing and budgeting effectively, ensuring a smooth and informed car buying experience
- Demonstrated exceptional communication skills by efficiently handling phone inquiries, scheduling appointments, and educating customers on various aspects of the car buying process
- Consistently surpassed expectations by making over 50 daily calls, effectively managing an ambitious 14-car monthly budget, and consistently achieving all Key Performance Indicators (KPIs)
- Recognized for delivering outstanding customer service and going above and beyond to meet and exceed customer expectations.
Inside Sales Team Member
Protect America Home Security
Austin, TX
06.2015 - 06.2016
- Managed inside sales operations, serving customers across all 50 states to ensure consistent service delivery
- Consistently met and exceeded monthly quotas, maintaining a conversion rate of 6% or higher and generating Recurring
- Monthly Revenue (RMR)
- Demonstrated expertise in handling warm leads, skillfully educating customers on the importance of home safety and the advantages of our top-tier security systems
- Provided exceptional customer service by actively listening to customer needs, establishing rapport, and customizing security solutions for both residential and commercial properties
- Trained and mentored new sales representatives to enhance team capabilities and improve performance
- Developed and implemented targeted sales strategies, contributing to increased profitability
Direct Support Professional
Austin State Support Living Center
Austin, TX
11.2014 - 06.2015
- Provided dedicated care and support to individuals with disabilities, ensuring their well-being and comfort
- Facilitated grooming, bathing, and feeding, ensuring a compassionate and dignified environment for individuals
- Assisted disabled clients to support independence and well-being.
- Organized and led activities, including day haps, workshops, and on-site events, enhancing social interaction and personal development for individuals
- Diligently observed and documented individuals' conditions and behaviors, reporting any significant changes or concerns to the appropriate authorities
- Provided assistance to disabled clients in daily activities to promote independence and well-being.
- Ensured patient environment was clean, safe, and organized to promote comfort and health.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Oversaw daily activities, ensuring smooth operations while assisting staff as needed.
- Performed laundry, changed sheets, and made beds to maintain cleanliness in patients' bedrooms.
Product Specialist-Sales Associate
Ashley Furniture
Austin, TX
08.2012 - 10.2014
- Leveraged in-depth product knowledge to provide tailored assistance to customers, enhancing their shopping experience.
- Proven track record of consistently delivering outstanding performance, maintaining a remarkable average of $50,000 in sales and meeting monthly sales percentages.
- Committed to ensuring a delightful shopping experience for customers by identifying furniture that perfectly suits their needs and preferences
- Possess an in-depth understanding of the products and services offered, enabling me to provide comprehensive assistance to customers
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Built relationships with customers and community to promote long term business growth.
- Cultivated relationships with customers and community members to foster long-term business growth.
- Communicated promotions to customers, driving increased sales productivity and volume.
- Specialist
Education Volunteer
Foundation Communities
Austin, TX
08.2012 - 12.2012
- Volunteered as a dedicated education volunteer at Foundation Communities M-Station, contributing to the organization's mission of supporting academic growth.
- Mentored and tutored second-grade student, providing individualized support that nurtured academic progress.
- Facilitated reading and math sessions, engaging the student in supplementary activities to reinforce learning and foster a love for education
- Committed to fostering improvements in the student's grades and motivation to excel in both home and school settings.
- Dedicated 50 hours to supporting educational initiatives at M-Station of valuable service at M-Station, positively impacting the educational journey of the mentored child.
Education
Master’s - Counseling
St. Edwards University
Austin, TX05-2025
Master’s - Psychology
Southern New Hampshire University
Manchester, NH05-2019
BA - Psychology, Social Work
Texas State University
San Marcos, TX05-2014
Skills
- Crisis intervention
- Cognitive behavior therapy
- Individual counseling
- Adolescent counseling
- Group counseling
- Client Intakes
- Case Documentation
- Program Implementation
- Family involvement
- Collaboration & Team Work
- Rapport building
- Program Implementation
Affiliations
Texas Counseling Association (TCA)
Licensure & Certifications
- Licensed Professional Counselor Associate (LPC-Associate), Texas
- National Counselor Examination (NCE) Passed
Timeline
Licensed Professional Counselor
Emora Health Care
10.2025 - Current
Counseling Intern
Alliance Counseling Works
05.2024 - 05.2025
Practicum Student Counselor
St. Edward’s University
05.2024 - 08.2024
Triage Consultant
Pearl Interactive Network
11.2023 - 11.2025
Youth Advisor
CARY
01.2022 - Current
Community Living Support
YAP Inc
08.2021 - 01.2022
Wraparound Facilitator
Integral Care
04.2019 - 08.2021
Sales Associate
Couch Potatoes
08.2017 - 03.2019
Sales Advisor
Drive Time
06.2016 - 08.2017
Inside Sales Team Member
Protect America Home Security
06.2015 - 06.2016
Direct Support Professional
Austin State Support Living Center
11.2014 - 06.2015
Product Specialist-Sales Associate
Ashley Furniture
08.2012 - 10.2014
Education Volunteer
Foundation Communities
08.2012 - 12.2012
BA - Psychology, Social Work
Texas State University
Master’s - Psychology
Southern New Hampshire University
Master’s - Counseling
St. Edwards University