Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Zakery J. Battisti

Smiths Grove,KY

Summary

Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.

Overview

5
5
years of professional experience

Work History

Operations Manager

Tractor Supply
11.2023 - 09.2024
  • Direct the functions and personnel of a shift or function to achieve desired results per the daily business plan
  • Serve as a key contributor to the business by developing, implementing, and sustaining best practices
  • Act as the primary information source for the supervisor team and provide leadership and drive a motivated, positive, productive workforce ensuring safety and quality standards are met
  • Apply sound communication and motivational techniques in supervising, counseling, and disciplining subordinates
  • Develop and implement strategies aligned with achieving positive building results by prioritizing action steps, setting timelines, identifying and allocating resources necessary to accomplish building objectives
  • Assist in the recruitment efforts of all DC personnel
  • Drive workflow in the DC to ensure objectives are met in an efficient manner
  • Partner with HR and DC Leadership to assist with the development of policies and procedures for Supervisors and team members by maintaining compliance, consistency, and taking corrective action when needed
  • Lead cross-functional teams as necessary to develop network best practices focused on process improvement and leadership development

Regional Operations Manager

Amazon
01.2023 - 11.2023
  • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates and manager
  • Lead and develop a team of 5 - 7 Area Managers, which represent 12-20+ customer order fulfilling locations, and as many as 250 hourly associates
  • Mentor, train and develop a team for career progression, performance improvement and recognition purposes
  • Build and deliver productivity plans by reviewing the work forecasts and effectively balance labor between regional Vendor Flex nodes and nearby Fulfillment Centers (FCs)
  • Coordinate between Vendor Flex nodes, local FCs, Retail teams, and the vendor site management to ensure availability of inventory, availability of supplies, coordination of Transportation services, and to mitigate any operational impacts
  • Create strong partnership and regularly engage with Sr
  • Leadership in Supply Chain and NACF and use influencing skills with a consultative approach to gain buy-in
  • Proactively identify and lead process improvement initiatives using Lean tools to delight customers
  • Launch multiple new Vendor Flex nodes throughout the NACF
  • Create, communicate and maintain quality control policies and standard work procedures related to Area Managers and associates

Operations Manager/SME

Amazon
10.2021 - 01.2023
  • Support, mentor, and motivate salaried and hourly work force
  • Lead large-scope projects with site and regional impact
  • Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
  • Manage safety, quality, productivity, and customer delivery promises
  • Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

Area Manager

Amazon
07.2019 - 10.2021
  • Proactively Identifying and leading process improvement initiatives and lean tools
  • Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability
  • Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed
  • Ensuring procedures are followed for building security and product loss prevention

Education

Bachelor of Arts - Sport Management, Business Management

Baldwin Wallace University
Berea, OH
12.2018

Skills

  • Logistic Oversight
  • Team Leadership
  • Staff Training
  • Workflow Optimization
  • Inventory Management
  • Financial Labor Planning
  • Onboarding and Orientation
  • Project Management
  • Operations Monitoring
  • Planning and Implementation
  • Performance monitoring
  • Management
  • Employee relations and conflict resolution
  • Project management abilities
  • Continuous improvements
  • Project planning and development
  • Work flow planning
  • Incidents management
  • Purchasing and procurement
  • Cross-functional communications
  • Complex problems analysis
  • Performance reporting
  • Process improvement strategies
  • Budgeting and forecasting
  • Lean manufacturing and design

References

Available Upon Request

Timeline

Operations Manager

Tractor Supply
11.2023 - 09.2024

Regional Operations Manager

Amazon
01.2023 - 11.2023

Operations Manager/SME

Amazon
10.2021 - 01.2023

Area Manager

Amazon
07.2019 - 10.2021

Bachelor of Arts - Sport Management, Business Management

Baldwin Wallace University

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Zakery J. Battisti