Zakeya El-Ameen
Chattanooga,TN
Summary
Dedicated receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
10
10
years of professional experience
Work History
Receptionist
The Lantern At Morning Point
04.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed interview appointments, communicated with resident family members, and updated resident records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained visitor log for entering and leaving facility for security purposes.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Driver
UberEATS
08.2021 - Current
- Followed all relevant traffic laws and safety regulations.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Team Member
Missy's Nest
01.2021 - Current
- Package, label design, and labeling soaps
- Take photos of products and post them to our online website and social media pages
- Communicate with customers about orders and mail orders.
- Created and managed community events and customer promotions.
- Prospected for new business through networking, community outreach, and customer referral generation.
Crew Member
Wendy's
06.2013 - 08.2014
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Accurately operated cash register to process customer payments.
Education
Diploma -
Dalton High School
Dalton, GA05.2013
Skills
- Administrative Support
- Bookkeeping
- Organization Skills
- Telephone Skills
- Professional Demeanor
Hobbies
- Singing
- Crocheting
- Arts & Crafts
Timeline
Receptionist
The Lantern At Morning Point
04.2023 - Current
Driver
UberEATS
08.2021 - Current
Team Member
Missy's Nest
01.2021 - Current
Crew Member
Wendy's
06.2013 - 08.2014
Diploma -
Dalton High School
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