Zakeyhael Ellis

Social Worker

Hillcrest Convalescent Center

Durham, NC

01.2022 - 11.2023

Developed individualized service plans with clients to address their identified goals.
Provided direct clinical social work services to individuals and families in a mental health setting.
Provided crisis intervention services for clients experiencing acute distress.
Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
Maintained accurate records of client progress and interactions according to agency standards.
Collaborated with family members to provide comprehensive support services to clients.
Attended team meetings and provided feedback on case updates and treatment recommendations.
Advised families regarding guardianship arrangements when appropriate.
Coordinated referrals to outside agencies for additional services such as substance abuse programs or vocational training.
Maintained thorough case history records and wrote detailed reports.
Maintained lists of resources helpful to clients.
Interviewed clients individually and in family groups to determine services to best address specific needs.
Administered conflict resolution strategies to help families resolve disputes.
Completed intake assessments with patients and drafted community re-entry plans following treatment.
Reduced unnecessary risk of institutional care by treating high-risk clients living in communities.
Evaluated and addressed individual client needs and concerns.
Used active listening skills and supportive diction to cultivate client rapport and open communication.
Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
Conducted assessments of client needs, strengths, and resources to develop treatment plans.