ZAKHOUR Rawad

Lead Consultant – Temenos T24 Core Banking Implementation & Upgrades

• Led end-to-end Temenos T24 (Transact) implementations at BNF Bank, focusing on Customer, FATCA/CRS, and Trade Finance modules, ensuring compliance and operational efficiency.
• Directed project management activities for a team of 6 consultants, achieving on-time delivery of critical milestones.
• Conducted client workshops, gap analysis, and prepared detailed CSDs/FSDs, ensuring alignment between business requirements and T24 capabilities.
• Implemented Formpipe document management solutions, customizing workflows to improve automation and document handling.
• Resolved complex issues in TPH and Treasury modules, enhancing system stability, performance, and compliance.

Key Projects

• BNF Bank Implementation – Designed functional architecture, configured modules, and delivered client training.
• EFG Bank Upgrade – Managed upgrade planning, migration strategy, and risk mitigation.
• Cqur Bank Upgrade – Executed gap analysis, functional design, and validation testing.
• Bottomline CBPR+ Implementation (Feb 2022 – Mar 2023) – Lead Business Consultant for SWIFT CBPR+ migration:
  Configured GT Exchange, GT Sanction, GT Frame, and Payment Vault.
  Delivered functional workshops and end-user training.
  Analyzed & resolved UAT issues, generated interface files (XML, CSV), and ensured seamless system integration.
  Led go-live activities aligned with SWIFT compliance and conducted post go-live support, incident resolution, and new feature requirements analysis.

Lead Consultant – Temenos T24 Implementations & Support

• Led Temenos T24 implementations across multiple Lebanese banks, specializing in Treasury, Derivatives, and Trade Finance modules with integrated SWIFT message processing.
• Designed solution frameworks and collaborated with technical teams to deliver Nostro position reporting and asset management solutions, improving reporting accuracy and timeliness.
• Implemented and enhanced Core Banking products, optimizing system performance, compliance, and scalability.
• Provided first-level functional support for MENA and South American clients, ensuring high system availability and quick issue resolution.
• Optimized product performance through rigorous testing, defect resolution, and continuous improvement initiatives.
• Acted as Subject Matter Expert (SME) for cross-functional teams, guiding new product development and enhancement projects.
• Championed customer-centric improvements, gathering user feedback to refine workflows and strengthen adoption.
• Mentored junior consultants, supporting professional growth and building organizational capability.

Functional Consultant – Core Banking & Islamic Finance Solutions

• Delivered consultancy to banks across the MENA and Gulf regions, supporting digital transformation and core banking enhancements.
• Managed end-to-end sales cycle from BRD preparation to client sign-off for 10+ institutions, ensuring solution alignment with business requirements.
• Implemented core modules including Chart of Accounts, Sukuk Management, Treasury FX, and LC/LG, driving compliance with Islamic finance standards and operational efficiency.
• Facilitated client training workshops on Trade Finance, Accounting, and Investment modules, enhancing user adoption and system utilization across 10+ client engagements.

Business Development & Strategy Consultant

• Led business development initiatives, including market research, RFP preparation, and client presentations to support new project acquisitions.
• Built and managed strategic partnerships, conducted ROI and feasibility analyses, and provided recommendations that shaped regional growth strategies.