Zaki Janmohamed
Plano,TX
Summary
Technical product and systems professional with 6+ years of experience driving delivery, release coordination, and platform support across cloud-based and SaaS environments. Proven ability to partner closely with engineering, architects, and business stakeholders to shape product direction, prioritize backlogs, and improve developer experience across the software delivery lifecycle. Strong background in Agile execution, cloud technologies, release management, and cross-functional collaboration, with a focus on building scalable, reliable internal platforms that enable engineering teams to deliver efficiently and consistently.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Systems Analyst
Jama Software
11.2022 - Current
- Partnered with engineering teams, architects, and stakeholders to define technical requirements and prioritize platform and application enhancements aligned with business objectives.
- Supported ownership of the end-to-end release lifecycle, coordinating monthly releases through dependency tracking, risk management, and cross-team alignment.
- Contributed to backlog refinement and delivery planning using Agile methodologies, ensuring timely delivery of high-value features.
- Developed and maintained standard operating procedures that improved platform consistency, release reliability, and developer onboarding.
- Collaborated with IT leadership on cost optimization and scalability initiatives, including cloud resource tagging and right-sizing non-production environments.
- Participated in defect triage, test case reviews, and UAT coordination to ensure quality and release readiness.
- Acted as a liaison between technical and business teams, translating complex system concepts into clear execution plans.
Software Engineer
Artech LLC
05.2022 - 09.2022
- Collaborated with cross-functional teams to gather requirements and deliver scalable web applications in Agile environments.
- Supported release validation, compliance reviews, and deployment readiness to ensure platform stability.
- Improved developer experience by creating clear API documentation that reduced integration friction and defects.
Software Engineer
Cognizant
06.2021 - 05.2022
- Supported enterprise platforms in a QA-focused engineering environment, improving release quality and production readiness.
- Practiced cloud migration initiatives from on-prem systems to AWS.
- Worked closely with PMs, POs, QA, and engineers to clarify acceptance criteria and support high-quality delivery.
- Engaged in Agile ceremonies including sprint planning, backlog grooming, and release planning.
Senior Technical Business Analyst
Pima Labs
12.2019 - 04.2020
- Owned requirements gathering, acceptance criteria, and backlog management.
- Documented process flows and supported UAT, reducing rework and improving delivery clarity.
- Facilitated communication between engineering, QA, and business stakeholders during planning and deployment cycles.
Education
Bachelor of Applied Arts and Science - Business Administration
University of North Texas
Denton, TX12-2018
Skills
- Product Lifecycle Management
- Jira, Confluence & Documentation
- Risk, Cost & Resource Optimization
- Cloud Platforms (AWS, Azure)
- SaaS & Enterprise Systems
- Agile Product Delivery & Backlog Management
- Technical Requirements Gathering & Prioritization
- Release Management & Dependency Coordination
- Developer Experience & Platform Enablement
- CI/CD Fundamentals & SDLC Best Practices
- Stakeholder Communication & Cross-Functional Leadership
Certification
- AWS Solutions Architect
- Full Stack Developer
Timeline
Systems Analyst
Jama Software
11.2022 - Current
Software Engineer
Artech LLC
05.2022 - 09.2022
Software Engineer
Cognizant
06.2021 - 05.2022
Senior Technical Business Analyst
Pima Labs
12.2019 - 04.2020
Bachelor of Applied Arts and Science - Business Administration
University of North Texas