Zaki Mahmoud
Fremont,CA
Summary
Dynamic sales executive with over a decade of experience surpassing revenue goals and forging key alliances. Recognized for consistently delivering exceptional results and adept at motivating teams to maximize performance. Eager to leverage sales management skills to propel business growth and deliver tangible outcomes.
Overview
9
9
years of professional experience
Work History
Business Manager
Living Spaces
04.2022 - Current
- Developed talent management protocols focused on performance metrics and career progression, resulting in enhanced key performance indicators.
- Collaborated with HR to strategically acquire talent, optimizing workforce skill set and labor budget.
- Oversaw sales strategy, accountable for financial metrics and quarterly targets, directly impacting revenue growth
- Analyzed sales data to identify trends, adjusting marketing strategies accordingly for maximum impact.
- Achieved consistent revenue growth through strong customer service and staff training initiatives.
- Executed customer engagement initiatives, resulting in improved customer satisfaction
- conducted gap analysis of business processes, generating actionable plans for operational improvements
- led leadership development programs for supervisors, enhancing bench strength and reinforcing performance expectations
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Optimized store layout for better traffic flow, contributing to an enhanced shopping experience for customers.
Executive Sales Manager
Macy's Inc.
06.2019 - 04.2022
Sales and Operations Manager
Fry's Electronics
03.2015 - 06.2019
Education
Bachelor of Arts - History
Cairo University
06.2014
Skills
- Talent Management
- Sales Strategies
- Staff training/development
- Business Forecasting
- P&L Management
- Inventory Management
- Business Process Analysis
- Leadership Development
- Strategic Planning
- Client Relationship Management (CRM)
Timeline
Business Manager
Living Spaces
04.2022 - Current
Executive Sales Manager
Macy's Inc.
06.2019 - 04.2022
Sales and Operations Manager
Fry's Electronics
03.2015 - 06.2019
Bachelor of Arts - History
Cairo University