ZAKIA DOURID
BROOKLYN,NY
Summary
Responsible and motivated student ready to apply my education and experiences of many years from my background in the workplace. Offer excellent management skills with hard work. Ability to handle challenging work, and excellent time management skills.
Overview
16
16
years of professional experience
Work History
Online Seller
Self-employeed
BROOKLYN, NY
11.2011 - Current
- Provided excellent customer service by responding promptly to inquiries and resolving any issues quickly.
- Negotiated pricing terms with suppliers to reduce costs associated with purchasing merchandise.
- Managed customer inquiries through email, telephone and social media channels.
- Updated website content with new products, images, videos and text information.
- Tracked orders from placement to delivery to ensure timely delivery.
- Analyzed sales data to identify opportunities for growth in the market.
- Created detailed product descriptions for listings on online marketplace.
- Developed promotional campaigns to increase sales volume.
- Reviewed marketplace policies regularly to ensure compliance with regulations.
- Answered email inquiries about products and merchandise.
Accountant Manager
Nouvelle Manufacturing de Cuir
Casablanca, Casablanca, Morocco
08.2008 - 04.2010
- Created monthly, quarterly and annual reports for management review.
- Reviewed monthly results and implemented plans to correct variances.
- Provided guidance on the development of annual budgets and forecasts.
- Created detailed reports outlining financial performance metrics such as variance analysis and cost allocations.
Education
Associate of Science - Business Administration
BMCC CUNY
New York, NY07-2024
Bachelor of Science - Business Administration And Management
Institut Superieur De Gestion Et Commerce
CasaBlanca, Morocco06-2000
Skills
- Customer Engagement
- Online auction tactics
- Inventory Management
- Shipping
- Payment Processing
- Problem-solving aptitude
- Pricing adjustment
- Time management abilities
- Decision-Making
- Self Motivation
- Professionalism
- Cost-benefit analysis
- Analytical Thinking
- Problem-Solving
- Written Communication
Languages
Arabic
Native/ Bilingual
French
Limited
Accomplishments
- Honors and Awards I have received for three semesters from BMCC with GPA 3.72.
References
References available upon request.
Timeline
Online Seller
Self-employeed
11.2011 - Current
Accountant Manager
Nouvelle Manufacturing de Cuir
08.2008 - 04.2010
Associate of Science - Business Administration
BMCC CUNY
Bachelor of Science - Business Administration And Management
Institut Superieur De Gestion Et Commerce
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