Zakia Siddique
Queens,NY
Summary
Detail oriented office management and secretarial skills with over 15 years of experience. Proficient in scheduling, communication, document preparation, event support, and customer accommodation. Experienced in marketing coordination and arranging fundraising programs and classes. Fast learner with strong and efficient organizational skills, able to work independently in a remote setting and manage multiple tasks with precision and professionalism.
Overview
16
16
years of professional experience
Work History
Patient Care Representative / Health Support Aide
First Aide Health
01.2019 - 01.2025
- Provided non-clinical patient support for elderly individuals.
- Coordinated medical appointments and acted as patient advocate during visits.
- Assisted with translation, documentation, medication organization, and reminders.
- Recorded vital signs for reporting and followed emergency instructions as needed.
- Maintained sanitary environments, supported medical diets, and upheld confidentiality
- Note: All care provided was non-clinical, non-diagnostic, and within the scope of patient support and assistance.
Administrative Secretary
Daarul Hikmah NY
01.2017 - 01.2025
- Managed daily administrative and secretarial operations.
- Coordinated programs, workshops, and events.
- Supported marketing, outreach, and fundraising activities.
- Improved office efficiency through organized systems.
- Provided dependable, confidential administrative support
- Provided reliable, confidential support with a robust record of professionalism and punctuality.
Account Manager
Waymor Distribution Corp
05.2009 - 01.2015
- Managed daily administrative operations, scheduling, communications, and records.
- Coordinated programs, workshops, and events with accurate tracking and logistics.
- Supported marketing, outreach, and fundraising initiatives.
- Improved workflows through organized systems and internal coordination.
- Delivered reliable, confidential administrative support in collaboration with leadership.
- Hybrid / Remote (3 days per week)
Customer Service Representative
Kingtele Telecommunications
01.2009 - 01.2010
- Sold banking and financial products through telecommunications based sales campaigns.
- Clearly explained product features, benefits, and terms while addressing customer concerns.
- Consistently met or exceeded sales expectations
- Recognized as a high performing team member and asset to the organization.
- Maintained accurate records of customer interactions and sales outcomes.
- Seasonal
Education
High School -
Long Island City High School
Skills
- Administrative Support and Scheduling
- Email and Calendar Management
- Client Services and Outreach
- Data Management and Record Maintenance
- Marketing and Media Coordination
- Event and Program Orchestration
- Fundraising Assistance
- Document Generation (correspondence, promotional materials, reports)
- Microsoft Office
- Google Workspace
- Zoom
REMOTE-READINESS
- Proficient in Zoom, Google Meet, Gmail, Google Calendar, Docs/Sheets, Microsoft Office, and rudimental CRM implements
- Comfortable managing communication and tasks independently
- Exceptional written and verbal communication skills, coupled with a strong focus on client satisfaction.
- Able to acclimate to software promptly.
Timeline
Patient Care Representative / Health Support Aide
First Aide Health
01.2019 - 01.2025
Administrative Secretary
Daarul Hikmah NY
01.2017 - 01.2025
Account Manager
Waymor Distribution Corp
05.2009 - 01.2015
Customer Service Representative
Kingtele Telecommunications
01.2009 - 01.2010
High School -
Long Island City High School