Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zakiara Futrell

Rich Square,NC

Summary

Resourceful Tax Examiner ensuring all tax information is completed according to deadlines and procedures. Organized and coordinated with working a flexible schedule, including weekends and evenings. Outstanding research and writing skills with the creativity to think outside-the-box. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience

Work History

Tax Collector

Northampton County
Jackson, NC
09.2022 - Current
  • Received and processed payments for property taxes.
  • Maintained accurate records of all tax collection activities.
  • Provided customer service to taxpayers regarding the payment of taxes, exemptions, and deductions.
  • Verified accuracy of documents related to tax assessment and collection.
  • Researched discrepancies in financial records.
  • Audited accounts for compliance with local, state, and federal regulations.
  • Prepared reports on account status for management review.
  • Answered inquiries from taxpayers about tax bills and other payment issues.

Income Maintenance Caseworker

Social Services
WINTON, NC
01.2021 - 09.2022
  • Reviewed and evaluated client applications for eligibility of public assistance programs.
  • Assessed and documented the financial, medical, and other needs of clients.
  • Investigated fraud or abuse in cases related to public assistance programs.
  • Provided information to clients regarding available services and resources.
  • Developed case plans with clients to address their individual needs.
  • Maintained accurate records of case notes and progress reports.
  • Collaborated with community organizations to coordinate services for clients.
  • Ensured compliance with applicable regulations and procedures.
  • Responded timely to inquiries from clients regarding their benefits status.
  • Monitored client activities to ensure that they were meeting program requirements.

Education

Associate of Applied Science - Human Services

ROANOKE CHOWAN COMMUNITY COLLEGE
Ahoskie, NC
06-2026

Skills

  • Tax Software Knowledge
  • Data Management
  • Strong Ethics
  • Tax law expertise
  • Organizational Skills
  • Problem-solving aptitude
  • Relationship Building
  • Active Listening
  • Attention to Detail
  • Teamwork and Collaboration
  • Time management abilities
  • Written Communication
  • Team building
  • Interpersonal Skills
  • Professionalism
  • Communication Management Professional
  • Reliability
  • Audits
  • Payment Processing
  • Excellent negotiation skills
  • Effective Communication

Timeline

Tax Collector

Northampton County
09.2022 - Current

Income Maintenance Caseworker

Social Services
01.2021 - 09.2022

Associate of Applied Science - Human Services

ROANOKE CHOWAN COMMUNITY COLLEGE
Zakiara Futrell