Summary
Overview
Work History
Education
Skills
Other
References
Timeline
Generic

Zakietta Nance

Project Manager
Spring Lake,North Carolina

Summary

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

8
8
years of professional experience

Work History

Project Manager

Service Source Inc. (Contractor)
07.2021 - Current
  • Discovered candidates and managed full recruitment cycle to keep company fully staffed
  • Coordinates the work activities for multiple functions to ensure satisfying delivery
  • Responsible for all aspects of the project life cycle; planning, scope definition, design, execution, and delivery
  • Tracks progress against milestones, budgetary guidelines, and other Key performance indicators, prepare reports to Senior Management
  • Assist with the selection, negotiation, and managing of all activities regarding external consultants and/or vendors
  • Write employee counseling reports
  • Coordinated with Project manager, HR staff, and Rehabilitation to solve behavior/ attendance issues
  • Submit timely and accurate records necessary for the operation
  • Notify the appropriate personnel when materials or maintenance on machines is needed
  • Adhere to all fire and safety, bomb threat and security protocols regulations within assigned area
  • Acted as a general clerk and receptionist directing veterans to departments requested, processed VHIC cards for veterans
  • Handle medical response alarms, Scanned in Personal health information to the proper clinics in CITC
  • Perform other job-related duties as assigned.

Assistant Project Manager

Service Source Inc. (Contractor)
03.2020 - 07.2021
  • Oversees all assigned operations including supervision of the employees, meeting of contractual obligations, and other items assigned by the Project manager
  • Plan, coordinate, train, motivate, and monitor and evaluate performance on employees
  • Interface with contract personnel to provide monthly KPI and QC reports as noted in the project contract
  • Interface with customers on a regular basis to solve issues that arise which may also include meeting with the appropriate staff to resolve issues and make recommendations
  • Assist in training the staff in the design and implementation of goals and objectives of the contract, IEE’s, vocational and behavior plans, documentation, and in other areas as assigned.

ROI Technician (contractor)

Fayetteville VAMC
05.2016 - 03.2020
  • Evaluates the adequacy of each completed authorization form
  • Determine urgency of requests
  • Greets veterans/visitors and assists them in determining the exact nature of the request and whether the information requested can be released
  • Applies public laws, rules, regulations and exclusions governing confidentiality of the medical record
  • Processes incoming first and third-party requests (Doctor offices, law firms, hospitals, etc.) Inputs all requests into the ROI computer package for logging and tracking
  • Assists visitors and/or callers with the completion of forms or documents
  • Searches records or files to compose responses, including electronic searches to retrieve and summarize hard-to-locate data
  • Reviews paper and computerized health records (i.e., scanned notes, reports, special tests, etc.) Selects and compiles information from health records and prepares correspondence, typically using standard form or standard formats for letters.
  • Passionate about learning and committed to continual improvement.
  • Proven ability to learn quickly and adapt to new situations.
  • Applied effective time management techniques to meet tight deadlines.

Education

High School Diploma -

Jack Britt High School
Fayetteville, NC
05.2001 -

Skills

Knowledge of project management timelines, deadlines, and follows through on finished productsundefined

Other

U.S Citizen, Proficient in English (oral and written communication)

References

References available upon request

Timeline

Project Manager

Service Source Inc. (Contractor)
07.2021 - Current

Assistant Project Manager

Service Source Inc. (Contractor)
03.2020 - 07.2021

ROI Technician (contractor)

Fayetteville VAMC
05.2016 - 03.2020

High School Diploma -

Jack Britt High School
05.2001 -

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Zakietta NanceProject Manager