Zakieya Jones
FT.Lauderdale,FL
Overview
10
10
years of professional experience
1
1
Certification
Summary
Achieved leadership success by fostering a competitive and collaborative team environment. Enhanced career growth and reliability through diverse company experiences, leading to personal and professional development. Contributed to team success by applying learned skills and knowledge from various industry experiences.
Work History
Inventory Associate
WIS International
01.2023 - 01.2024
- Meet for morning store review with planograms, discuss the required number for the day, go over previous work schedule to discuss any inaccuracies within the store. Be persistent and accurate with the numbers. Use our TAGS, Respect the store, our company. Follow floor leads instructions. Process inventory, scan UKG to see where each item Scan item and make sure it matches numbers and quantities.
PCA Personal Care Aide
Heritage Green Assisted Living
01.2022 - 01.2023
- My duties includes mobility support, assisting with maintaining personal hygiene by bathing, brushing their hair and teeth or applying skincare. Staff would check their undergarments for any accidents, walk with those who need assistance to dining hall, assist with activities and etc. Reporting changes in the health or status of the client, updating showers and skin tares on residents on knowing which residents are diabetic.
Shift leader, Trainer, Key-Holder
Chick n cone
01.2021 - 01.2022
- Duties included come in every morning, turn on all equipment, stock up if needed. Turn on cooler for beer, water, alcohol and other drinks! All new employees are trained by another trainer and I, go over scheduling, go over menu, remember sauces, address each customer with a smile and upsell new menu items. Always welcome customers upon entry with a smile Key-holder would make sure to lock and unlock doors to the store, go to nearest store if we tend to run out of cups, napkins or sometimes ice.
Customer Service Representative/Sales Agent
Primary Care Insurance
01.2016 - 01.2019
- Main goal......collect data, add new customers, appointment setter, and make sales; our goal was to make 5-10 goals each day. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Develops accounts by checking customers buying histories and suggesting related and new items. Recommend potential products or services to management by collecting customer information and analyzing customer needs.
customer service/dispatcher
Nationwide van lines
01.2015 - 01.2017
- Duties includes to work remotely or in office, answering customer calls inbound or outbound working over chat. Addressing customer questions and concerns, help customers set up devices, and troubleshooting technical issue. Assist dispatch drivers to fleet servicing the designated area. Assign workload to available drivers, monitor product movements and resolve delivery and scheduling issues.
Summer Youth Worker
Carter Park
01.2014 - 01.2017
- Plan events and lead group events, monitor campers and respond to incidents, such as behavioral problems or accidents, log events. Work with other counselors to plan various activities and events and have talent shows and also attend field trips. Encourage parents about the swimming program for the safety of the kids. Go over safety protocols and security of campers at all times. Provide snacks, fruits and kids also feel free to bring their own snacks, lunch and etc.
Education
High School - undefined
01.2017
Graduate 2017
Skills
- Supply ordering
- Inventory analysis
- Order picking
- Shipping and receiving
- Stocking
- Customer support
- Warehouse operations
- Order picking and processing
- Packaging and labeling
- Storage organization
- Stock rotation
- Shipping and packaging
- Order preparation
- Barcode scanning
- Merchandise processing
- Teamwork and collaboration
- Customer service
- Attention to detail
- Stocking and organization
- Reliable and punctual
- Verbal and written communication
Personal Information
Driving License: Driver's License
Certification
- CPR Certification December 2023 to December 2025
- Driver's License
Timeline
Inventory Associate - WIS International
01.2023 - 01.2024
PCA Personal Care Aide - Heritage Green Assisted Living
01.2022 - 01.2023
Shift leader, Trainer, Key-Holder - Chick n cone
01.2021 - 01.2022
Customer Service Representative/Sales Agent - Primary Care Insurance
01.2016 - 01.2019
customer service/dispatcher - Nationwide van lines
01.2015 - 01.2017
Summer Youth Worker - Carter Park
01.2014 - 01.2017
Fort Lauderdale High School - High School,