Zakina White
Auburn,WA
Overview
8
8
years of professional experience
Work History
Senior Recruiter
McGee Air Services
Renton
03.2022 - Current
- Manage high-volume full-cycle recruitment
- Utilize Indeed Recruiter to source and target prospective talent
- Evaluating and screening resumes and cover letters as they come into the ATS
- Conduct initial phone and/or video interviews
- Provide a shortlist of qualified and the dates to hiring manager
- Build a pipeline of candidates using various recruiting channels
- Coordinate job fairs and careers events as needed
- Coach, counsel, and train recruiters as needed.
Career Consultant
Logic Staffing
Sumner
07.2021 - 03.2022
- Proposing career-related options that are congruent with your substantiated insights
- Walking applicants through the process of compiling and restructuring their resumes
- Pinpointing and informing applicants of potentially helpful career-related opportunities
- Placing applicants with direct hire roles based off skill set
- Client facing, sales calls and visits.
Recruiter
Parker Staffing
Seattle
01.2020 - 07.2021
- Source candidates using a variety of search methods to build a robust candidate pipeline
- Screen candidates by reviewing resumes and job applications, and performing phone screenings
- Take ownership of candidate experience by designing and managing it
- Develop job postings, job descriptions, and position requirements
- Perform reference needed as needed
- Facilitate the offer process by extending the negotiation employment terms
- Manage onboarding and new hire process
- Stay abreast of recruiting trends and best practices.
Cash Advocate
Square inc.
St Louis
10.2018 - 01.2020
- Effectively solve customer inquiries via in-app chat/messaging and email using a CRM tool
- Hold a high bar for Support when owning customer interactions
- Identify, document, and follow up with engineers on product bugs and features
- Advocate for customers by identifying trends in issues and suggesting improvements to processes, policies, and products
- Recognize errors and draft improvements to content in the external Support Center and internal documentation
- Collaborate with members of other teams to root out answers and be a resource to teammates.
Customer Service Representative
Booking.com
Bellevue
06.2017 - 10.2018
- High level customer service, active listening, responding, and mediating between our international guests to resolve easy to complex issues via the phone
- Cancellations, requests, travel advice; You name it, we’ll answer it
- Replying to emails and messages from customers all over the world in English and German
- Navigating different online IT tools and browsers to provide accurate information and follow set processes
- Supporting your teammates and colleagues with peer-to-peer learning and constructive feedback to encourage a positive working environment
- Involvement with company events, team meetings and projects
- Relocating misplaced guests to sister properties.
Front Desk
Baywood Hotels
Germantown
08.2016 - 05.2017
- Showing high level of customer service, hospitality, knowledge of your property
- Register guests and assigns rooms
- Accommodates special requests whenever possible
- Assists in preregistration and blocking of rooms for reservations
- Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms
- Possesses a working knowledge of the reservations department
- Takes same day reservations and future reservations when necessary
- Knows cancellation procedures.
Timeline
Senior Recruiter
McGee Air Services
03.2022 - Current
Career Consultant
Logic Staffing
07.2021 - 03.2022
Recruiter
Parker Staffing
01.2020 - 07.2021
Cash Advocate
Square inc.
10.2018 - 01.2020
Customer Service Representative
Booking.com
06.2017 - 10.2018
Front Desk
Baywood Hotels
08.2016 - 05.2017
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