Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zakira Burson

Savannah,United States

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

16
16
years of professional experience

Work History

Inventory Specialist

Distribution Services Internation
Savannah, GA
02.2017 - Current
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Verified contents of inventory loads against Bills of Lading.
  • Use various computer programs to complete daily reports.

Pharmacy Technician

Pharmd On Demand
Springfield, GA
11.2018 - 01.2022
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.

Part-time Assistant Manager

Kids Footlocker
Savannah, GA
11.2008 - 06.2016
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Monitored security and handled incidents calmly.

Education

High School Diploma -

Savannah High School
06.2011

Skills

  • Microsoft Office
  • Data Entry and Database Skills
  • Verbal and Written Communication
  • Safety Procedures
  • Quick Learner
  • Staff Training
  • Data Processing
  • Critical Thinking
  • Problem Solving
  • Honesty and Integrity
  • Inventory Management and Planning
  • Microsoft Exchange
  • LiveChat Messaging
  • Call Volume and Quality Metrics

Timeline

Pharmacy Technician

Pharmd On Demand
11.2018 - 01.2022

Inventory Specialist

Distribution Services Internation
02.2017 - Current

Part-time Assistant Manager

Kids Footlocker
11.2008 - 06.2016

High School Diploma -

Savannah High School

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