Zakiyah Hudson
Philadelphia,PA
Summary
Accomplished Licensed Practical Nurse with a proven track record at Care Pavilion Nursing & Rehab, adept in medication administration and direct patient care. Demonstrates exceptional clinical judgment and HIPAA compliance, enhancing patient outcomes and satisfaction. Skilled in geriatric care and vital signs monitoring, fostering interdisciplinary collaboration for continuous quality improvement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
Care Pavilion Nursing &
Philadelphia, PA
10.2023 - Current
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
Patient Service Representative
Penn Medicine
Radnor, PA
12.2019 - 03.2022
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
Lead Patient Service Representative
Hahnemann Hospital
Philadelphia, PA
05.2017 - 06.2019
- Maintained strict adherence to HIPAA regulations while handling sensitive patient information, safeguarding privacy and confidentiality.
- Improved communication between departments by serving as a liaison between patients, healthcare providers, and administrative staff.
- Participated in continuous professional development opportunities to stay abreast of industry changes and maintain expertise in the field of patient services.
- Provided support during high-volume periods, effectively managing multiple tasks simultaneously while maintaining composure under pressure.
- Implemented new procedures for managing patient flow, decreasing wait times and improving overall clinic efficiency.
Patient Care Technician
Hahnemann Homeo Institute
Philadelphia, PA
03.2015 - 05.2017
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Education
Licensed Practical Nurse Certification - Nursing
Allstate Career
Essington, PA09.2024
High School Diploma - General Studies
George Washington High School
Philadelphia, PA06.2016
Skills
Medication Administration
Direct Patient Care
Vital signs monitoring
HIPAA Compliance
Wound Care
Physical Assessment
Clinical Documentation
Geriatric Care
Vital signs
Clinical judgment
Certification
BLS/CPR
Timeline
Licensed Practical Nurse
Care Pavilion Nursing &
10.2023 - Current
Patient Service Representative
Penn Medicine
12.2019 - 03.2022
Lead Patient Service Representative
Hahnemann Hospital
05.2017 - 06.2019
Patient Care Technician
Hahnemann Homeo Institute
03.2015 - 05.2017
Licensed Practical Nurse Certification - Nursing
Allstate Career
High School Diploma - General Studies
George Washington High School