Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Za'Kiyla Thompson

League City

Summary

Detail-oriented and personable individual with a genuine passion for patient care and support. Strong foundation in healthcare principles and dedicated commitment to patient well-being. Eager to expand knowledge and experience to deliver exceptional patient care within the healthcare setting, while utilizing and enhancing patient care skills in the Medical Assistant role.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Take-Out Server

BJ's Restaurant & Brewhouse
01.2025 - Current


  • Managed high-stress situations calmly, handling multiple tasks simultaneously while prioritizing accordingly.
  • Provided exceptional customer service by addressing inquiries and resolving issues punctually.
  • Worked jointly with kitchen staff to ensure accurate preparation of menu items for take-out orders.
  • Maintained a clean and organized work area, ensuring the efficiency and safety of service throughout the shift.
  • Cultivated positive relationships with regular customers, creating loyalty through personalized service experiences.
  • Maintained professionalism in a high-volume and fast-paced environment.
  • Optimized payment processing by efficiently handling cash/card transactions and operating POS systems accurately.

Certified Clinical Medical Assistant Extern

CLS Health: Southeast Cardiology Clinic
05.2025 - 05.2025
  • Completed a 104-hour externship at CLS Cardiology Clinic
  • Collaborated closely with LVNs, designated schedulers, doctors, and medical assistants to facilitate a smooth patient-focused environment.
  • Congregated and documented patient information into the Electronic Health Record, familiarizing myself with 'eClinicalWorks'.
  • Practiced telephone encounters and prescription refills under the supervision of a medical assistant.
  • Educated patients on Holter-Monitor placement and functions, PET scan preparations, CVST testing, and Nuclear stress testing preparations.
  • Demonstrated strong multitasking skills during clinical peak times, including scheduling patients for follow-ups, triaging patients, and setting up labs as needed.
  • Prepared and drew labs for diagnostic testing.
  • Promoted a safe work environment by practicing infection control and aseptic techniques.
  • Completed routine EKGs based on the patient's EHR, as well as conducting EKGs on patients based on how they present in the office.
  • Performed medical records management, including filing, organizing, and scanning documents.
  • Assisted in clerical work such as scheduling, payment processing, and patient check-in/check-out.

Education

NHA CCMA Certificate -

League City Medical Assistant School
League City, TX
06-2025

High School Diploma -

Bloom Trail High School
Chicago Heights, IL
05-2023

Skills

  • Excellent customer service
  • Phone etiquette
  • HIPAA compliance
  • Patient scheduling
  • Medical terminology
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Compassionate
  • Professionalism and ethics
  • Goal oriented
  • Quick learner
  • Detail-oriented
  • Flexibility

Certification

  • CCMA - Certified Clinical Medical Assistant
  • BLS issued by American Heart Association

Timeline

Certified Clinical Medical Assistant Extern

CLS Health: Southeast Cardiology Clinic
05.2025 - 05.2025

Take-Out Server

BJ's Restaurant & Brewhouse
01.2025 - Current

NHA CCMA Certificate -

League City Medical Assistant School

High School Diploma -

Bloom Trail High School

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