Zakiyyah Smith
Colwyn,PA
Summary
Dedicated Elderly Caregiver at Griswold Home Health Care, skilled in medication administration and effective communication. Successfully developed personalized care plans, enhancing client well-being and satisfaction. Proven ability in conflict resolution and team collaboration, ensuring a supportive environment for both clients and families. Committed to delivering exceptional patient care and fostering strong client relationships. Motivated professional trained in mobility assistance, personal hygiene support, and housekeeping. Monitors medical conditions and works with healthcare providers to optimize care. Focuses on comfort and emotional support and meets physical needs. Observant professional with successful background delivering heartfelt care to residents. Compassionate and service-oriented individual well-educated in medication administration and schedule management. Outstanding knowledge of first aid and CPR. Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
7
7
years of professional experience
Work History
Elderly Caregiver
Griswold Home Health Care
Havertown, PA
08.2024 - Current
- Provided companionship and emotional support to elderly clients.
- Administered medications according to physician instructions.
- Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
- Assessed client's needs and developed individual care plans accordingly.
- Communicated effectively with family members on progress of client's health condition.
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
Client Services and Scheduling Assistant
Private Client
Swarthmore, PA
04.2018 - 11.2022
- Responded to customer inquiries via phone, email, and in person.
- Assisted with scheduling appointments for clients and visitors.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Education
Associate of Applied Science -
Delaware County Community College
Media, PA06-2026
High School Diploma -
Penn Wood High School
Lansdowne, PA06-2011
Skills
- Elderly care
- Medication administration
- Patient record keeping
- Customer service
- Appointment scheduling
- Document preparation
- Patient care
- Conflict resolution
- Effective communication
- Team collaboration
- Time management
- Complex Problem-solving
- Empathetic listening
- Behavioral management
- Client relationship management
- Senior leadership support
- Negotiation strategies
Affiliations
- Member of Student Nursing Association
- Communication Skills
- Leadership and responsibility
- Remote Skills
Timeline
Elderly Caregiver
Griswold Home Health Care
08.2024 - Current
Client Services and Scheduling Assistant
Private Client
04.2018 - 11.2022
Associate of Applied Science -
Delaware County Community College
High School Diploma -
Penn Wood High School
Similar Profiles
Michael PeekMichael Peek
Direct Support Professional at Griswold Home Health CareDirect Support Professional at Griswold Home Health Care
Cliff HammondCliff Hammond
Senior Caregiver at Griswold Home Health CareSenior Caregiver at Griswold Home Health Care
Jessica HansenJessica Hansen
Home Health Aide at Griswold Home Health CareHome Health Aide at Griswold Home Health Care
BRENDA L. PAGANBRENDA L. PAGAN
STAFF ACCOUNTANT/ PAYROLL at DDP Roofing Services, Inc.STAFF ACCOUNTANT/ PAYROLL at DDP Roofing Services, Inc.
Michala MitchellMichala Mitchell
Accuracy Checking Pharmacy Technician at Allied PharmacyAccuracy Checking Pharmacy Technician at Allied Pharmacy