Zakiyyah Stratton
Adelanto,CA
Summary
Detail-oriented courier with expertise in delivery coordination, route optimization, and customer service. Committed to safety compliance and effective communication in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Courier
Senpex (Remote)
Adelanto, California
10.2021 - Current
- Coordinated timely deliveries using Senpex's tracking software to enhance efficiency.
- Navigated routes effectively, optimizing delivery times and reducing delays.
- Communicated with clients to confirm delivery details and address inquiries.
- Maintained accurate records of deliveries and pick-ups within the system.
- Collaborated with team members to promptly resolve delivery issues.
- Ensured compliance with safety regulations throughout transportation tasks.
- Assisted in training new couriers on operational procedures and tools.
- Followed safety protocols during loading, unloading, driving, and delivering items.
Fulfillment Associate
Amazon
San Bernardino, California
03.2025 - 11.2025
- Accurately picked and packed customer orders to ensure efficient processing.
- Operated warehouse equipment safely, adhering to operational guidelines.
- Collaborated with team members to achieve timely fulfillment of orders.
- Followed safety protocols to reduce risks within the workplace.
- Scanned items using handheld devices for inventory tracking.
- Assisted in restocking shelves with incoming merchandise regularly.
- Communicated effectively with supervisors regarding workflow issues.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Filled orders according to defined standards using standard picking system.
- Followed proper packaging requirements depending on order size and type.
- Accepted, processed and quickly filled orders.
- Packed merchandise for delivery and moved items to delivery area.
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
- Loaded items onto pallets or into containers for shipment.
- Labeled cartons correctly prior to shipping outbound packages.
- Ensured timely delivery of orders by coordinating with internal transportation team members.
- Performed daily cycle counts as part of inventory control process.
- Unloaded incoming freight with a manual pallet jack or dock leveler.
Caregiver
IHSS
Los Angeles, California
03.2013 - 09.2021
- Assisted clients with daily living activities and personal care needs.
- Collaborated with healthcare professionals to ensure optimal client well-being.
- Implemented individualized care plans, enhancing client satisfaction and safety.
- Monitored health conditions and reported significant changes to supervisors.
- Managed medication schedules and provided timely reminders for clients.
- Maintained clean environments, contributing to overall client happiness.
- Prepared meals adhering to dietary requirements and assisted with feeding when needed.
- Drove clients to appointments, ensuring timely access to essential services.
Education
Associate of Arts - Applied Psychology
Los Angeles Trade Technical College
Los Angeles, CA06-2017
Skills
- Delivery coordination and route optimization
- Inventory management and record keeping
- Safety compliance and equipment operation
- Effective communication and customer service
- Order fulfillment and package handling
- Time management and punctuality
- Courier training and GPS systems
- Driving proficiency and delivery documentation
- Loading and unloading expertise
Timeline
Fulfillment Associate
Amazon
03.2025 - 11.2025
Courier
Senpex (Remote)
10.2021 - Current
Caregiver
IHSS
03.2013 - 09.2021
Associate of Arts - Applied Psychology
Los Angeles Trade Technical College