Experienced nursing professional bringing demonstrated clinical expertise, team building skills, and technical knowledge. Proficient in clinical leadership, nursing assessments, and working with multidisciplinary teams to optimize patient quality of care. Brings a positive attitude and commitment to growth and leadership, with quality-driven mindset and efficient strong interpersonal abilities.
Overview
12
12
years of professional experience
Work History
Clinical Intake Coordinator
Houston Hospice
02.2024 - 01.2025
Collaborated with multidisciplinary teams to develop comprehensive patient treatment plans, resulting in better outcomes.
Conducted thorough assessments of new patients to determine eligibility for services, ensuring appropriate allocation of resources.
Facilitated seamless transitions between hospital discharge and home-based care by effectively communicating with various medical personnel involved in patient care coordination.
Promoted a positive work environment by fostering strong relationships among staff members and facilitating open communication.
Conducted routine audits of intake documentation to ensure accuracy, completeness, and compliance with regulatory requirements.
Identified areas for improvement within the clinical intake process, implementing changes that resulted in increased efficiency without compromising quality of service delivery.
Improved patient care by maintaining accurate records and promptly addressing any issues or discrepancies.
Managed a high volume of intake calls, ensuring timely scheduling of appointments and appropriate follow-up communication.
Admission Clinical Liaison
Houston Hospice
02.2022 - 02.2024
Conducted clinical assessments to evaluate patient needs, informing appropriate care plans.
Conducted thorough assessments of patients'' medical histories, diagnoses, prognoses, medications, and treatment goals to determine eligibility for specific programs or services.
Cultivated productive relationships with referral sources, leading to increased admissions for the facility.
Enhanced care coordination by collaborating with healthcare providers, patients, and families to develop comprehensive care plans.
Enhanced patient experience by providing compassionate support and education to patients and families throughout the admission process.
Collaborated with physicians, case managers, and other healthcare professionals to expedite appropriate hospice referrals and admissions.
Contributed to the continuous improvement of hospice admission processes through consistent feedback and collaboration with management.
Enhanced the hospice''s reputation for quality care by adhering to strict ethical standards and maintaining patient confidentiality during admissions processes.
Clinical Support Nurse
Eastbank Rehabilitation Center
07.2017 - 10.2021
Ensured regulatory compliance by staying up-to-date on industry standards and guidelines, proactively addressing any potential gaps in practice.
Conducted audits on clinical documentation practices, leading efforts toward improvements in record-keeping accuracy and consistency.
Served as a mentor for new nurses, providing orientation and coaching to ensure successful integration into the clinical team.
Facilitated communication between patients, families, and healthcare providers, enhancing satisfaction with care delivery.
Enhanced patient care by providing clinical support and guidance to nursing staff.
Collaborated with interdisciplinary teams to develop individualized care plans, optimizing patient recovery and wellbeing.
Coordinated discharge planning activities by collaborating closely with case managers and social workers to ensure smooth transitions from acute care settings back into the community environment.
Responded to patient emergencies to provide prompt and correct intervention .
Nurse Unit Manager
Presence Health St. Annes Center
06.2013 - 07.2017
Enhanced the quality of care provided to patients by creating a supportive and collaborative team environment.
Increased patient safety by conducting regular risk assessments and implementing necessary interventions.
Supervised, directed, and motivated high-quality performance from nursing staff.
Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Charge Nurse
Sayre Christian Village
01.2013 - 06.2013
Assessed patient conditions regularly, identifying changes in health status to initiate prompt care adjustments.
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
Managed supply of medical equipment and consumables, ensuring availability and reducing instances of stock-outs.
Advocated for patient needs, resulting in improved patient outcomes and satisfaction.
Maintained high standards of patient care during high-volume shifts, managing patient assignments to optimize nurse workload.
Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Demonstrated strong leadership abilities in managing challenging situations with patients, families, and healthcare professionals alike.
Education
Certificate of Technical Studies - Licensed Practical Nurse
Brown Mackie College
Louisville, KY
10-2012
Skills
HIPAA compliance
Clinical documentation
Insurance verification
Patient scheduling
Follow-up skills
Teamwork and collaboration
Problem-solving
Attention to detail
Multitasking and organization
Decision-making
Team management
Leadership development
Timeline
Clinical Intake Coordinator
Houston Hospice
02.2024 - 01.2025
Admission Clinical Liaison
Houston Hospice
02.2022 - 02.2024
Clinical Support Nurse
Eastbank Rehabilitation Center
07.2017 - 10.2021
Nurse Unit Manager
Presence Health St. Annes Center
06.2013 - 07.2017
Charge Nurse
Sayre Christian Village
01.2013 - 06.2013
Certificate of Technical Studies - Licensed Practical Nurse