Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zalayah Hemphill

Stone Mountain,GA

Summary

Detail-oriented and dependable administrative professional with strong organizational, computer, and customer service skills. Experienced in managing office tasks such as data entry, scheduling, filing, and handling phone/email communication. Quickly learning new systems and procedures, with a proven ability to support busy teams and maintain a smooth office workflow. Seeking to grow within a professional office environment.

Overview

2
2
years of professional experience

Work History

Administrative Assistant

Legacy Hospice
Decatur, GA
06.2024 - 09.2024
  • Professionally greeted visitors, responded to inquiries, and directed them to the appropriate personnel.
  • Processed invoices for payment using accounting software applications.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Managed office supplies inventory and placed orders when necessary.
  • Coordinated mailings, including sorting mail and preparing packages for shipping via courier service or postal service.
  • Handled confidential documents in an organized fashion according to established protocol.

Receptionist

Inceed staffing agency
Oklahoma City, OK
02.2024 - 05.2024
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Verified visitors' identification cards before allowing access to the building.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Business Office Manager

Cura- HPC
Oklahoma City, OK
05.2023 - 02.2024
  • Maintained employee records, including payroll, vacation time, and benefits information.
  • Scheduled meetings and appointments for executive team members.
  • Processed invoices, purchase orders, and other related paperwork required for business operations.
  • Developed and implemented office policies and procedures.
  • Managed office budget and ensured accurate financial records were kept.
  • Resolved customer complaints promptly and professionally.
  • Assisted with HR activities such as recruitment, interviewing candidates, and onboarding new hires.

Seasonal Sales Associate

Bath & Body Works
Oklahoma City, OK
02.2023 - 05.2023
  • Greeted and assisted customers with product inquiries and requests
  • Processed purchases and returns at the cash register, ensuring accuracy
  • Restocked and organized merchandise on the sales floor
  • Resolved customer complaints and issues professionally and promptly

Education

High School Diploma -

Arabia Mountain High School
Stonecrest
05-2019

Some College (No Degree) -

Georgia State University
Atlanta, GA

Skills

  • Office management
  • Customer service
  • Confidential document handling
  • Attention to detail
  • Team collaboration
  • Administrative support

Timeline

Administrative Assistant

Legacy Hospice
06.2024 - 09.2024

Receptionist

Inceed staffing agency
02.2024 - 05.2024

Business Office Manager

Cura- HPC
05.2023 - 02.2024

Seasonal Sales Associate

Bath & Body Works
02.2023 - 05.2023

High School Diploma -

Arabia Mountain High School

Some College (No Degree) -

Georgia State University

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