Zaleah Cameron
Newnan,GA
Summary
Driven professional with proven expertise in customer service and computer skills, honed at Great Wolf Lodge and Popeyes Chicken. Excelled in guest accommodations and cash handling, achieving high customer satisfaction rates. Detail-oriented with a knack for resolving issues promptly, ensuring operational excellence and positive guest experiences.
Overview
2
2
years of professional experience
Work History
Tax Intern
K Mex
Valley, AL
12.2023 - Current
- Worked closely with team members to complete tasks efficiently under tight time constraints during peak periods of high workload demands.
- Streamlined tax processes by maintaining organized client files and documentation.
- Utilized tax-related software such as Software to prepare and process returns and research tax matters.
- Organized client tax documents to facilitate quick preparation of tax returns.
Guest Service Representative
Great Wold Lodge
La Grange, GA
01.2024 - 09.2024
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Answered hotel phones with professionalism and directed calls appropriately.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
Cashier
Popeyes Chicken
La Grange, GA
08.2022 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Diploma -
Coweta High School
Newnan, GA05.2024
Skills
- Customer Service
- Computer Skills
- Guest accommodations
- Detail Oriented
Timeline
Guest Service Representative
Great Wold Lodge
01.2024 - 09.2024
Tax Intern
K Mex
12.2023 - Current
Cashier
Popeyes Chicken
08.2022 - 12.2023
Diploma -
Coweta High School