Summary
Work History
Education
Skills
Timeline
Generic

Zamai Jenkins

Los Angeles,CA

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable member offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Reliable employee offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in cash, customer service , multiple areas and flexible with changing business needs. To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Posses a certified food handlers card.

Work History

Cashier

Chipotle Restaurant
04.2023 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Lifted up to numerous pounds at once .
  • Identified and resolved discrepancies and errors in customer accounts.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Removed trash, debris and other waste materials from premises.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Drive-Thru Cashier/ Crew Member

McDonald’s
04.2023 - 07.2023
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Followed food safety and sanitation guidelines at all times.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.
  • Resolved problems with orders quickly and offered refund or replacement.
  • Demonstrated excellent customer service skills to increase customer satisfaction.
  • Assisted customers with menu items and accurate order fulfillment.
  • Cross-trained in other areas of restaurant to provide additional support during busy periods.

Education

High School Diploma -

Del Sol Academy Of The Performing Arts
Las Vegas, NV
05.2024

Skills

  • Purchase Assistance
  • Quality Control Analysis
  • Merchandise Restocking
  • Verbal and Written Communication
  • Cash Drawer Management
  • Critical Thinking
  • Conflict Resolution
  • Learning Strategies
  • Customer Service
  • Coordination
  • Speaking
  • Cleaning and Sanitizing
  • Judgment and Decision-Making
  • Dependable
  • Great work ethic
  • Responsible
  • Problem solving
  • Creativity
  • Leadership
  • Time management
  • Adaptability
  • Listener
  • Willing to learn new strategies

Timeline

Cashier

Chipotle Restaurant
04.2023 - 08.2023

Drive-Thru Cashier/ Crew Member

McDonald’s
04.2023 - 07.2023

High School Diploma -

Del Sol Academy Of The Performing Arts
Zamai Jenkins