Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Zamere Powell

3416 Flora Dr. Winterville,NC

Summary

Business Sales Development Coordinator


Diversified customer service and business experience. Self-motivated, energetic, efficient, organized, and focused on details. Able to assess customer needs to provide products/services to meet those needs. Continually strives to expand my professional knowledge and responsibilities.


Overview

7
7
years of professional experience

Work History

Business Sales Support Specialist

Victra Verizon
08.2024 - Current
  • Achieved top sales performer status within the first month of joining the company, consistently sustaining this ranking through a strategic approach to client engagement and relationship management
  • Managed CRM systems effectively, streamlining processes that led to a 20% increase in tracking efficiency and improved customer follow-up rates for the entire department
  • Functioned as the personal business account manager for a diverse global client base, enhancing customer satisfaction scores by 30% through tailored solutions and proactive support
  • Surpassed performance metrics by consistently demonstrating excellent time management and organizational skills while balancing full-time employment and academic responsibilities
  • Successfully overcame objections to close 95% of sales leads, utilizing persuasive communication techniques and product knowledge to address client concerns
  • Received and organized vendors samples for use by sales team.
  • Participated in sales strategy meetings to provide valuable input resulting in the development of innovative approaches to reach target audiences.
  • Facilitated a smooth onboarding experience for new hires within the sales department by conducting training sessions on company products/services information systems.

Administrative Assistant

Acceleration Educational Services
09.2022 - 05.2024
  • Supported management in the creation of comprehensive reports and engaging presentations, contributing to informed decision-making and improved communication across departments
  • Efficiently managed a multiline phone system, ensuring prompt and professional responses to inquiries and facilitating seamless communication within the office
  • Collaborated with team members to schedule appointments, optimizing calendars and improving overall team productivity and meeting efficiency

Crew Member

Cook Out
06.2022 - 08.2023
  • Established rapport with new and returning customers, effectively promoting the company’s vision and values, leading to increased customer loyalty and repeat business
  • Efficiently served between 30 to 100 customers per hour in a fast-paced environment, consistently meeting and exceeding quality standards while minimizing service errors
  • Successfully defused challenging customer situations with professionalism and courtesy, enhancing overall customer satisfaction and generating positive feedback
  • Collaborated with team members to ensure smooth operations and maintain high customer service standards in a dynamic, high-volume setting, achieving outstanding service quality
  • Enhanced operational efficiency by optimizing workflow and maintaining a clean, organized inventory and workspace, contributing to faster processing times
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.

Academic Tutor

Trac Academy
09.2018 - 08.2021
  • Delivered interactive tutoring sessions that significantly enhanced students’ academic performance across various subjects, fostering a deeper understanding of complex concepts
  • Guided students in developing effective learning skills and study techniques, resulting in noticeable improvements in test scores and overall academic confidence for 90% of students
  • Created engaging and educational activities that strengthened students' problem-solving abilities and critical thinking skills, leading to enhanced performance in classroom assessments both in the program and classroom by 45%
  • Focused on improving students’ communication and active listening skills, which facilitated better collaboration and interaction within the classroom environment, enhancing group project outcomes
  • Implemented differentiated instruction techniques to accommodate diverse learning needs within the classroom setting.
  • Served as a liaison between parents and school staff, maintaining open lines of communication regarding student progress and concerns.

Education

Associate of Science - Business Administration

Pitt Community College
06-2025

Skills

  • Workflow Optimization
  • Software Expertise
  • Self-motivated/Strong Work Ethic
  • Multi-task
  • Critical Strategic Thinking
  • Adaptability
  • Data Entry & Documentation
  • Team player
  • Sales strategy development
  • CRM software proficiency
  • Customer relationship management
  • Business development

Accomplishments

  • 6x Awarded Top BDR Seller from Victra-Verizon.

Timeline

Business Sales Support Specialist

Victra Verizon
08.2024 - Current

Administrative Assistant

Acceleration Educational Services
09.2022 - 05.2024

Crew Member

Cook Out
06.2022 - 08.2023

Academic Tutor

Trac Academy
09.2018 - 08.2021

Associate of Science - Business Administration

Pitt Community College

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Zamere Powell