Zametrice White
Sylvester,GA
Summary
Highly skilled hard worker seeking to obtain a position with the opportunity to enhance skills and work as a team player in a positive atmosphere with opportunities for individual and career growth. Various levels of customer service experience. Accustomed to working in environments where accuracy and accountability are essential. Consistently models and inspires high levels of integrity. Follows policies, procedures, and guidelines to assure consistent quality.
Overview
6
6
years of professional experience
Work History
Volunteer Experience, Home Care Assistant
- Assist with personal care services
- Provide companionship and medication
- Plan, prepare, and serve meals and perform light housekeeping duties
- Take and document vital signs and run errands
- Volunteer
- Assist with distribution of food items to members of the community in need of assistance
- Distribute personal care items to members of the community.
Customer Service Repetitive
ACTIVUS CONNECT, WFH
02.2021 - Current
- Assist taxpayers who have questions regarding their Economic Impact Payments
- Assist taxpayers who have questions regarding their Child Tax Credit Payments
- Help tax payers access IRS online accounts and also direct them to the right portals online on the IRS website so that they can view the information that they are requesting.
Brazer
LENNOX INTERNATIONAL
TIFTON, GA
02.2019 - 01.2021
- Guide’s torch and rod along joint of workpieces to heat to brazing temperatures
- Melts braze alloy and bonds workpieces together
- Cut’s carbon electrodes to specified size and shape with a cutoff saw
- Builds rapports with supervisors and colleagues
- Experience Machine operator with cutting sheet metal end plates for units
CERTIFIED DRIVER
DWCROSS, LLC
ALBANY, GA
08.2017 - 02.2019
- Transported patients to and from their homes, clinics, appointments, etc
- Exhibited intense patience while assisting the patients with additional needs
- Interacted and communicated with patients in a positive and supportive manner
- Maintained a level of professionalism at all times
SPECIAL EDUCATION PARAPROFESSIONAL
WORTH COUNTY ELEMENTARY SCHOOL
SYLVESTER, GA
08.2016 - 05.2017
- Collaborated and communicated with other educators
- Assisted the special education teacher in the classroom setting
- Provided additional help to the teacher as well as the students
- Led small instructional groups based on students’ learning abilities
- Maintained the safety and security of the students while under my supervision
CUSTOMER SERVICE REPRESENTATIVE/FLOOR SUPPORT TELEPERFORMANCE
UNITED HEALTH CARE
ALBANY, GA
09.2015 - 05.2016
- Assisted members with inbound and outbound calls by answering questions or providing solutions
- Helped to ensure proper information was delivered to the members
Cashier
FAMILY DOLLAR
SYLVESTER, GA
04.2015 - 09.2015
- Provided strong customer service to customers and maintained a clean and orderly area
- Handled the transactions of merchandise and processed exchanges and refunds
- Stocked the shelves with merchandise for the store
- Assisted customers with the location and description of items
Education
CERTIFIED NURSING -
ASSISTANT
MOULTRIE TECHNICAL COLLEGE
TECHNICIAN -
ALBANY TECHNICAL COLLEGE
HIGH SCHOOL DIPLOMA - undefined
WORTH COUNTY HIGH SCHOOL
Associate Degree Pharmacy Technician - Pharmacy Technology
Ultimate Medical Academy - Clearwater
Clearwater, FL08.2022
Skills
- Meal Planning and Preparation
- Laundry Washing, Drying and Ironing
- Grocery Shopping and Storage
- Activities of Daily Living (ADLs)
- Home Cleaning and Sanitizing
- Basic Housekeeping
- Client Transportation
Timeline
Customer Service Repetitive
ACTIVUS CONNECT, WFH
02.2021 - Current
Brazer
LENNOX INTERNATIONAL
02.2019 - 01.2021
CERTIFIED DRIVER
DWCROSS, LLC
08.2017 - 02.2019
SPECIAL EDUCATION PARAPROFESSIONAL
WORTH COUNTY ELEMENTARY SCHOOL
08.2016 - 05.2017
CUSTOMER SERVICE REPRESENTATIVE/FLOOR SUPPORT TELEPERFORMANCE
UNITED HEALTH CARE
09.2015 - 05.2016
Cashier
FAMILY DOLLAR
04.2015 - 09.2015
Volunteer Experience, Home Care Assistant
CERTIFIED NURSING -
ASSISTANT
MOULTRIE TECHNICAL COLLEGE
TECHNICIAN -
ALBANY TECHNICAL COLLEGE
HIGH SCHOOL DIPLOMA - undefined
WORTH COUNTY HIGH SCHOOL
Associate Degree Pharmacy Technician - Pharmacy Technology
Ultimate Medical Academy - Clearwater