Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zamir Romero

Boca Raton,FL

Summary

Results-driven Hiring Manager with over 5 years of experience in healthcare staffing and human resource management, specializing in the recruitment and retention of licensed nurses and home health aides for home care settings. Proven ability to build high-performing care teams, ensure regulatory compliance, and foster a positive organizational culture. Adept at implementing efficient hiring processes, reducing time-to-fill, and enhancing employee satisfaction and retention in a fast-paced, client-focused environment.

Overview

16
16
years of professional experience

Work History

Human Resources/Hiring Manager

LaNurse Home Care Registry
01.2022 - Current
  • Lead full-cycle recruitment for Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Home Health Aides (HHAs) to meet growing patient care demands.
  • Develop and implement recruitment strategies to attract qualified candidates, including job postings, networking events, and partnerships with local healthcare organizations.
  • Conduct interviews, screenings, and background checks to assess candidates' qualifications, skills, and compatibility with client needs.
  • Maintain accurate records in the applicant tracking system (MATRIX), monitor recruitment metrics, and provide regular reports to management.
  • Developed and implemented comprehensive marketing strategies to increase brand awareness and client acquisition in the homecare industry.
  • Partner with operations and clinical teams to understand staffing needs and develop strategic hiring plans.
  • Maintain compliance with Department of Health regulations, ensuring all staff are properly credentialed, licensed, and trained prior to assignment.
  • Develop relationships with nursing schools, training programs, and community partners to expand recruitment channels.
  • Improve retention rates by launching onboarding programs, conducting stay interviews, and enhancing staff engagement initiatives.
  • Reduced average time-to-hire from 21 days to 12 days while improving candidate quality and fit.

Home Care Manager & Assistant administrator

ProMed-Caring Hands
01.2021 - 01.2022
  • Managing small project teams to develop, execute and complete assignments
  • Monitor business performance and quality of care
  • Assists in taking referrals, makes copies of referrals sheets for Payroll/Billing Manager and on-call coordinator when requested
  • Obtains weekly visit count and report results to the Director of Nursing
  • Customer/client care – effectively manages the customer care procedures and serves as point of contact for all new and ongoing clients/customers/staffing relations.
  • Assists the Director of Nursing with assessing the competency of staff to promote quality, continuity, and safety of a client’s care
  • Supervises, educates, and coaches other field personnel, as directed by the Director of Nursing
  • Other duties as assigned to ensure ProMed is achieving our mission and adhering to our Core Values of Compassion, Integrity, Dependability and Collaboration.

Care Coordinator

Elite Home Health care
01.2019 - 01.2021
  • Coordinated schedules of home health aides with clients.
  • Provided individualized home care for each client.
  • Establish and maintain positive working relationships with current and potential referral sources, internal and external.
  • Meet the performance goal established for the position in the area of efficiency, call quality, customer satisfaction, first call resolution and attendance.
  • Work closely with the department providers, managers, supervisors, staff members and the In-take department.
  • Make initial contact and provide information to the patient or the referring physician.
  • Process payroll for all caregivers working the cases.
  • Provide On-Call service every evening and weekends.

CARE COORDINATOR

ALL CARE HOMECARE AGENCY
01.2018 - 01.2019
  • Conducted client intakes: Maintained employee schedule using HHA Exchange
  • Provide exceptional Patient services, including providing Patients with specific HHA as per patient needs
  • Handle both HHA/PCA cases also CDPAP, handling over 150 cases
  • Responsible for constant communication with contracts/ Case managers regarding patient services
  • Provide P.A with all information needed to start a CDPAP case on a timely manner

EXTERMINATING SUPERVISOR

GUARDIAN EXTERMINATING
01.2010 - 2018
  • Managed operations for a team of 12 exterminators, working in conjunction with the New York City Housing Authority apartment buildings.
  • Maintained large volumes of work orders for completion on a daily basis.
  • Scheduled daily appointments for teams responsible for applying insecticides and pesticides.
  • Processed payroll hours for employees versus appointments for apartments that were serviced.
  • High volume of customer service with renters to ensure compliance, and appropriate application of chemical treatments.
  • Worked on single projects in conjunction with Jacob Javits Center, Bank of America, Chase Bank and other locations within the tri-state area.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.

Education

HIGH SCHOOL DIPLOMA -

BISHOP FORD CCHS
01.2008

Skills

  • Proficient with Windows software including Word, and Excel
  • HHA Exchange Software
  • Bilingual in English and Spanish
  • Recruitment and Selection
  • Onboarding and New Hire Orientation
  • Employee Relations
  • Policy Development and Compliance
  • Organizational Development
  • Compliance and Regulatory Knowledge (eg, HIPAA)
  • Internal communications
  • Onboarding processes
  • Relationship building and management
  • Training and mentoring
  • Team leadership
  • Customer service
  • Verbal and written communication
  • Staff training and development

Languages

Spanish
Native or Bilingual

Timeline

Human Resources/Hiring Manager

LaNurse Home Care Registry
01.2022 - Current

Home Care Manager & Assistant administrator

ProMed-Caring Hands
01.2021 - 01.2022

Care Coordinator

Elite Home Health care
01.2019 - 01.2021

CARE COORDINATOR

ALL CARE HOMECARE AGENCY
01.2018 - 01.2019

EXTERMINATING SUPERVISOR

GUARDIAN EXTERMINATING
01.2010 - 2018

HIGH SCHOOL DIPLOMA -

BISHOP FORD CCHS

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Zamir Romero