ZAMIRA SYKU

Co-founded and operated a full-scale hospitality venue, transforming a former dance studio into a thriving nightlife and private events space through strategic operations, brand development, and high-impact leadership. Converted a dance studio into a profitable event space/nightclub offering weddings, corporate events, and nightlife experiences.

• Achieved profitability in the first month with zero startup capital.
• Increased revenue by 80% in 8 months through operational improvements and enhanced guest experiences.
• Hired, trained, and led all FOH/BOH staff, creating a self-sustaining and accountable team.
• Reduced liquor costs from 28% to 10% via vendor renegotiation's, pricing strategy, and inventory control.
• Established strategic marketing and branding campaigns to grow awareness and loyalty.
• Trained and motivated employees to perform daily business functions.

• Supervised FOH operations in a busy luxury dining venue, boosting guest satisfaction by 50%.
• Assisted cashier with nightly deposits of $10K+, improving accuracy and reducing discrepancies.
• Led teams to deliver personalized service, ran pre-shift meetings, and resolved issues promptly.
• Managed inventory and vendor relations, negotiating to reduce costs by 15%.
• Mentored staff to improve morale and retention.
• Developed marketing plans that increased foot traffic and sales.
• Implemented loss prevention, reducing shrinkage and ensuring policy compliance.

• Supervised and trained a diverse team of 25+, improving staff productivity by 35% and increasing employee retention by 40% through development programs and benefits enhancements.
• Developed and executed sales and marketing strategies that drove 60% bar revenue growth, 50% increase in foot traffic, and 60% rise in repeat business.
• Directed inventory systems that reduced waste by 20% and maintained optimal stock levels, boosting efficiency and cost savings.
• Negotiated supplier contracts that lowered costs by 12% without compromising product quality.
• Implemented customer service protocols and training that improved guest satisfaction and increased positive reviews by 30%.
• Formulated policies and procedures to streamline operations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Within three months of dedicated work and long hours, I increased weekly revenue from $26K–$36K to a consistent $85K–$120K, operating six days a week.

• Supervised FOH operations in a busy luxury dining venue, boosting guest satisfaction by 50%.
• Assisted cashier with nightly deposits of $10K+, improving accuracy and reducing discrepancies.
• Led teams to deliver personalized service, ran pre-shift meetings, and . Mentored staff to improve morale and retention.
• Developed marketing plans that increased foot traffic and sales.
• Implemented loss prevention, reducing shrinkage and ensuring policy compliance.

• Delivered 5-star customer service on international flights, ensuring guest comfort and satisfaction.
• Conducted safety briefings, emergency procedure demonstrations, and regular compliance checks.
• Resolved passenger concerns and in-flight issues with professionalism and efficiency.
• Assisted with seating, luggage stowage, and special needs accommodations.
• Managed onboard emergencies and supported junior crew in upholding service standards.
• Completed ongoing training in safety, conflict resolution, and cultural sensitivity.