Zamiris Matus
Summary
Detail-oriented and quality-focused professional with a strong background in customer relations, sales, and hospitality. Eager to secure a challenging role within a forward-thinking company to utilize existing skills and acquire new abilities. Proven track record of quickly mastering new talents.
Overview
19
19
years of professional experience
Work History
Esthetician
Lashing Studio
03.2018 - Current
- Ability to apply a single synthetic eyelash extension to client's existing natural lash with a minutest amount of adhesive.
- This process is repeated countless times over and can have as many as 60 lash extensions applied per eye.
- Focused on the overall look that the client is hoping to achieve together with the length and density of their current lashes.
- Skilled in brow threading and facial hair removal.
- Trained in full body waxing using hard and soft wax.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Manager
ILash Mirage
07.2016 - 01.2018
- Administrative duties include scheduling of staff and clients.
- Manage inventory of supplies and finance reports, process payroll.
- Train staff and continuously develop new beauty techniques.
- Assist clients with guidelines and educate them for best results.
- Manage correspondence and social media account and maintain customer profiles up to date.
- Accomplished multiple tasks within established timeframes.
Independent Beauty Consultant
Mary Kay
04.2011 - 04.2016
- Selling Mary Kay products in a retail setting.
- Specializing in cosmetics, with a particular talent for building a solid customer base.
- Working well in a collaborative environment.
- Exceeding monthly sales goals and customer service.
- Demonstrated that customers come first by friendly interactions and professionalism.
- Shared product knowledge with customers while making personal recommendations.
- Worked as a team member to provide the highest level of service to customers.
Sales/Customer Service Retention Associate
At&t Communications
02.2008 - 04.2011
- Duties involved data entry of incoming customer service and marketing calls for landlines, cell phones, media software, internet, DirecTV and U-verse.
- Estimated calls of 75+ per day, meeting sales quota and marketing objectives, prioritize requests from a variety of business groups, meet regulatory and legal requirements, paper work, and computer knowledge.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Political Campaign Supervisor
Yes For A Greater Miami Dade
01.2007 - 01.2008
- Responsible for administrating a call center with 50+ employees in favor for the January 2008 County Election Ballot question number three towards limited Slot Machines in Dade County.
Ecommerce Associate
Sterling Educational Media
01.2006 - 01.2007
- Requirements consist of creating and maintaining web site for clients of all sizes, designing logos, web sites, and e-commerce applications to help business succeed online.
- Designing and managing several of the Marketing materials for various websites including flyers, brochures, banners, and posters.
- Design, manage, distribute and analyze regular e-mail campaigns via Constant Contact.
Education
High Honors School Diploma -
Homestead Senior High School
Homestead, Fl01.2005
Esthetician -
Kaizen Beauty Academy
Pembroke Pines, Fl01.2018
Medical Billing and Coding Specialist -
U.S. Career Institute
Hollywood, Fl01.2016
Skills
- Bi Lingual
- Strong Sales Background
- Professional Communication Skills
- Persuasive
- Technical Proficiency in MS Word
- Technical Proficiency in Excel
- Technical Proficiency in Power Point
- Technical Proficiency in Outlook
- Data Entry/ Attention to detail
- Internet Skills
- Multitasking and organization
- Relationship building and management
Administration Skills
- Bi Lingual- Fluently speak, read, and write both English and Spanish.
- Strong Sales Background, professional communication skills and persuasive
- Technical proficiency in MS Word, Excel, Power Point, Outlook, data entry, and internet skills.
Timeline
Esthetician
Lashing Studio
03.2018 - Current
Manager
ILash Mirage
07.2016 - 01.2018
Independent Beauty Consultant
Mary Kay
04.2011 - 04.2016
Sales/Customer Service Retention Associate
At&t Communications
02.2008 - 04.2011
Political Campaign Supervisor
Yes For A Greater Miami Dade
01.2007 - 01.2008
Ecommerce Associate
Sterling Educational Media
01.2006 - 01.2007
Esthetician -
Kaizen Beauty Academy
Medical Billing and Coding Specialist -
U.S. Career Institute
High Honors School Diploma -
Homestead Senior High School
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