Zamiyah Chapman
New York,NY
Summary
Customer-focused retail professional with expertise in customer service, POS management, visual merchandising, and fashion trend analysis. Demonstrates strong communication skills and a commitment to customer satisfaction. Pursuing a Bachelor of Science in Fashion Business Management at the Fashion Institute of Technology, with a keen interest in fashion retail and merchandising.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Food Service Worker
In-N-Out Burger
Fort Worth, TX
11.2025 - Current
- Delivered friendly, efficient service to enhance customer experience in fast-paced dining environment.
- Anticipated customer needs and responded promptly to requests, following up to confirm satisfaction.
- Operated cash register to process cash, check, and credit card transactions.
- Ensured cleanliness and organization of dining area and service stations to support smooth operations.
Merchandise Associate
Marshalls
Fort Worth, TX
02.2025 - 08.2025
- Engaged with customers to provide a welcoming shopping experience at all times.
- Assisted customers in finding merchandise and answering product inquiries.
- Organized and restocked shelves to maintain visual appeal and accessibility.
- Operated cash register, processing transactions efficiently and accurately.
- Collaborated with team members to ensure smooth store operations during busy hours.
- Maintained cleanliness of sales floor and fitting rooms for customer comfort.
Education
Bachelor of Science - Fashion Business Management
Fashion Institute of Technology
New York, NY01-2030
High School Diploma -
Fossil Ridge High School
Fort Worth, TX12-2025
Skills
- Fashion marketing
- Visual merchandising
- Customer service
- Trend analysis
- Retail sales
- Cash handling
- Positive attitude
- Cross-functional teamwork
- Fast-paced environment
- Interpersonal relationship building
- Problem-solving
- Working quickly
- Strong work ethic
- Customer feedback analysis
Certification
- Social Media Marketing
Timeline
Food Service Worker
In-N-Out Burger
11.2025 - Current
Merchandise Associate
Marshalls
02.2025 - 08.2025
Bachelor of Science - Fashion Business Management
Fashion Institute of Technology
High School Diploma -
Fossil Ridge High School