Zamzam Ahmed
Chicago,IL
Summary
Results-oriented HR Operations professional with over 8 years of experience in talent acquisition, employee onboarding, and process improvement. Managed high-volume recruiting operations and HR systems across healthcare, nonprofit, and education sectors. Skilled in optimizing workflows and enhancing employee experiences while serving as a reliable operational partner. Results-driven Talent Acquisition Coordinator with expertise in HR Operations, Onboarding, and Data Analysis. Proven ability to enhance stakeholder management and compliance processes, supporting efficient employee lifecycle management.
Overview
2027
2027
years of professional experience
Work History
Senior Talent Acquisition Coordinator I
American Medical Association Foundation
CHICAGO, IL
2023 - Current
- Managed talent acquisition operations for 40–60 requisitions across multiple business units, ensuring accurate ATS workflows and timely approvals.
- Coordinate preboarding and onboarding for approximately 300 employees annually in partnership with HR, Payroll, IT, Security, recruiters, and hiring managers.
- Provide day-to-day operational support to HR leadership, recruiters, and hiring managers throughout the employee hiring lifecycle.
- Facilitate New Employee Orientation and maintain onboarding resources that promote a consistent employee experience.
- Administer I-9 and E-Verify processes, including remote verification workflows, ensuring compliance with federal employment requirements.
- Developed standardized recruiting documentation, interview resources, and onboarding processes, enhancing operational consistency.
- Manage recruiting vendors, external job postings, and sourcing administration while monitoring effectiveness and spending.
- Produced Talent Acquisition metrics, quarterly Voice of the Customer (VOC) reports, and Power BI dashboards to inform operational decision-making.
Operations & Digital Project Consultant
Freelance
CHICAGO, Illinois
2020 - 2022
- Supported organizations in enhancing digital communications, administering websites, testing software, and streamlining operational processes.
- Designed standardized digital filing systems and documentation that improved organization and information accessibility.
- Coordinated calendars, travel logistics, and webinars, ensuring smooth administrative operations for multiple clients.
- Audited shared documentation to ensure consistency, enhance quality, and streamline workflow.
Account Specialist
Northwestern University, Feinberg School of Medicine
CHICAGO, Illinois
2022 - 2023
- Managed vendor relationships, reconciled financial documentation, and resolved payment discrepancies, enhancing stakeholder partnerships.
- Maintained confidential financial records with exceptional accuracy, supporting compliance and operational efficiency.
- Coordinated executive travel, expense reporting, scheduling, and administrative logistics to ensure seamless operations.
- Partnered with cross-functional departments to streamline processes and improve internal customer service.
Education
MBA -
Western Governors University
Salt Lake City, UT01-2026
Bachelor of Science -
University of Minnesota
Minneapolis, MN01-2016
Skills
- HR Operations
- Talent Operations Recruiting
- Operations Employee Lifecycle
- Onboarding & Preboarding ATS
- Administration HRIS I-9 & E-Verify
- Compliance Process Improvement
- Power BI Reporting & Analytics
- Stakeholder Management
- Cross Functional Collaboration Project
- Coordination Training & Facilitation
- Talent acquisition
- Vendor management
- Onboarding processes
- Data analysis
Timeline
Senior Talent Acquisition Coordinator I
American Medical Association Foundation
2023 - Current
Operations & Digital Project Consultant
Freelance
2020 - 2022
Account Specialist
Northwestern University, Feinberg School of Medicine
2022 - 2023
MBA -
Western Governors University
Bachelor of Science -
University of Minnesota