Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zamzam Mohamud

Columbus,OH

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

10
10
years of professional experience

Work History

Community Outreach Liaison

SUN Behavioral Health
08.2023 - Current
  • Improved community participation in programs by creating targeted outreach strategies tailored to specific demographics.
  • Conducted research on local issues, informing program development and ensuring relevance to community needs.
  • Collaborated with team members to develop innovative approaches to address pressing community concerns effectively.
  • Facilitated partnerships between diverse stakeholders, fostering a sense of unity among different groups within the community.
  • Surveyed local program participants to ascertain problematic areas requiring improvement.

Community Association Manager

Associa Real Property Management
04.2022 - 08.2023
  • Improved community satisfaction by efficiently addressing and resolving homeowner concerns and inquiries.
  • Managed budgets for multiple communities, ensuring financial stability and proper allocation of funds.
  • Developed and maintained strong relationships with vendors, resulting in cost-effective services for the associations.
  • Enhanced communication between homeowners and board members through regular meetings and detailed reports.
  • Implemented preventive maintenance programs to prolong the lifespan of community assets and reduce repair costs.

Assistant Property Manager

Odin Properties
03.2019 - 12.2022
  • Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Enhanced property value by overseeing regular upkeep, repairs, and capital improvement projects.
  • Streamlined rent collection process for improved cash flow and reduced delinquencies.
  • Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.

Leasing Consultant

Kalo Living
03.2019 - 12.2022
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.
  • Maintained high occupancy rates through effective marketing strategies and excellent customer service.
  • Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency.
  • Boosted property revenue by skillfully negotiating lease terms and rent increases.

Telemetry Monitor Technician

Mount Carmel Health System Inc.
12.2016 - 03.2019
  • Enhanced patient safety by continuously monitoring telemetry equipment and promptly reporting any abnormalities.
  • Assisted nurses in providing quality patient care through accurate interpretation of cardiac rhythms and timely communication of changes.
  • Improved workflow efficiency by maintaining up-to-date documentation on monitored patients, including rhythm strips and vital signs.
  • Contributed to a reduction in medical errors by performing regular maintenance checks on telemetry equipment, ensuring proper functioning at all times.

Lead Guest Service Associate

European Wax Center
06.2014 - 11.2016
  • Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
  • Streamlined check-in processes for improved efficiency, resulting in reduced wait times for guests.
  • Managed reservations accurately to optimize room occupancy and revenue generation.
  • Fostered a welcoming atmosphere, greeting guests warmly upon arrival and offering assistance throughout their stay.
  • Trained new Guest Service Associates, sharing best practices for exceptional customer service.
  • Implemented upselling strategies during busy periods, maximizing revenue opportunities for the property.
  • Monitored inventory of supplies at the front desk area, replenishing items as necessary to maintain functionality.

Education

Bachelor of Science - Healthcare Administration

Southern New Hampshire University
Hooksett, NH
11.2023

High School Diploma -

Horizon Science Academy Columbus
Columbus, OH
06.2013

Skills

  • Cultural Sensitivity
  • Community Engagement
  • Effective Communication
  • Problem Solving
  • Collaborative Approach
  • Organizational Skills
  • Project Management

Languages

Somali
Native or Bilingual

Timeline

Community Outreach Liaison

SUN Behavioral Health
08.2023 - Current

Community Association Manager

Associa Real Property Management
04.2022 - 08.2023

Assistant Property Manager

Odin Properties
03.2019 - 12.2022

Leasing Consultant

Kalo Living
03.2019 - 12.2022

Telemetry Monitor Technician

Mount Carmel Health System Inc.
12.2016 - 03.2019

Lead Guest Service Associate

European Wax Center
06.2014 - 11.2016

Bachelor of Science - Healthcare Administration

Southern New Hampshire University

High School Diploma -

Horizon Science Academy Columbus

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Zamzam Mohamud