Faisa Ugas
Burnsville,MN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Information Security Analyst
Minnesota IT Services
02.2023 - 09.2023
- Work with agency partners to prepare and deliver monthly security awareness messaging.
- Deliver October Cyber Security Month awareness messaging.
- Work with vendor, and agency partners to ensure that staff complete required annual training.
- Work with vendor to ensure delivery of monthly phishing education.
- Provide security awareness education as part of new employee orientation.
Information Security Audit Associate
Minnesota IT Services
02.2022 - 02.2023
- Provide security analysis and audit coordination.
- Assist in performing reviews of findings and provide recommendations to improve the overall security infrastructure and meet security requirements of various security requirements.
- Recommend controls that will mitigate and or reduce risks and vulnerabilities, and improve overall information security posture.
- Conduct end user training in Archer.
- Track audit findings in Archer.
- Assist with cross mapping of information security framework requirements.
- Work with business, technical, and Archer teams to ensure that audit/assessment findings and exceptions are documented in Archer
- Update training materials.
- Off-board inactive members from CJIS system.
- Also add and update existing users.
- Update the System Security Report.
- Review the CAP Report from the IRS audit.
Case Manager
Accord
03.2018 - 05.2021
- End-user experience with Minnesota Department of Human Services MAXIS, MMIS , SSIS and, MnCHOICES.
- Working with business partners to troubleshoot, track, and resolve issues.
- Facilitating verbal and/or written communications between business partners and technical teams during identification and resolution of incidents.
- Creating and maintaining process and support documentation.
- Customer service skills that include active listening, empathy, and problem-solving.
Education
Master of Science - Cybersecurity
Saint Mary's University of Minnesota
Winona, MN04.2021
Bachelor of Arts - Sociology
University of Minnesota - Twin Cities
Minneapolis, MN06.2011
Skills
- Analyzing data
- Knowledge of Information security standards (NIST, ISO 27001/17799), legal and regulatory requirements and controls that have a direct relationship to information security and privacy practices (FISMA, HIPAA, IRS Publication 1075, FBI Criminal Justice Information Security (CJIS), Social Security Administration (SSA)
- Create and run related reports and metrics
- Communicate with diverse audiences
- Present information accordingly (presentation skills)
- Knowledge of Information Security requirements for State and Local Governments, GLBA, Payment Card Industry (PCI), FERPA etc)
- Security Awareness training
- Training and Development
Certification
CompTIA Security+
Timeline
Information Security Analyst
Minnesota IT Services
02.2023 - 09.2023
Information Security Audit Associate
Minnesota IT Services
02.2022 - 02.2023
Case Manager
Accord
03.2018 - 05.2021
Master of Science - Cybersecurity
Saint Mary's University of Minnesota
Bachelor of Arts - Sociology
University of Minnesota - Twin Cities
CompTIA Security+
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