Zanaida Phillipps
Houston,TX
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
10
10
years of professional experience
Work History
Procurement Manager
Mighty Hook
Chicago, IL, USA
12.2019 - Current
- Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
- Negotiated contracts with suppliers to obtain favorable terms and pricing.
- Developed strong relationships with key suppliers, resulting in improved communication, better pricing, and reliable delivery schedules.
- Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
- Collaborated with finance departments on budgeting and forecasting activities, ensuring accurate representation of procurement expenses and cost-saving opportunities.
Sales Manager
Mighty Hook
Chicago, IL, USA
01.2017 - 11.2019
- Assisted in implementing special promotions relating to direct sales segments
- Cultivated customer satisfaction by conducting follow up phone calls and on-site visits
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
Operations Manager
WHSmith
Chicago, IL, USA
02.2015 - 12.2016
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Education
Bachelor of Arts -
UIC
Chicago, IL07.2017
Skills
- Project management
- Performance improvement
- Supplier management
- ERP software
Languages
Spanish
Full Professional
Timeline
Procurement Manager
Mighty Hook
12.2019 - Current
Sales Manager
Mighty Hook
01.2017 - 11.2019
Operations Manager
WHSmith
02.2015 - 12.2016
Bachelor of Arts -
UIC